Café Operations Lead | Guest Experience & Team Growth

Manchester Central; Manchester; Hybrid; GBP 26,000 - 35,000; Full time

Job summary

Manchester Central is seeking an experienced Café Manager to oversee the day-to-day operation of our busy in-house café, ensuring outstanding service, quality food and efficient performance.

You will lead and develop the café team, manage stock, cash handling and POS reporting, while maintaining high hygiene and safety standards and supporting events to boost revenue. This full-time role requires flexibility for weekends and peak periods.

Qualifications

• Experience in café or hospitality management.
• Strong leadership and team development skills.
• Excellent communication and customer service abilities.
• Experience with stock control and financial management.
• Experience using café management or POS systems.

Responsibilities

• Oversee day-to-day operation of the café and ensure service quality.
• Lead, coach and schedule café team.
• Manage stock, cash handling, POS reporting and sales forecasting.
• Maintain hygiene, food safety and health & safety standards and support events.

Skills

Leadership

Communication

Customer service

Problem solving

Education

Food Safety Level 2

Tools

POS systems

Job description

Manchester Central is seeking an experienced Café Manager to oversee the day-to-day operation of our busy in-house café, ensuring outstanding service, quality food and efficient performance.

You will lead and develop the café team, manage stock, cash handling and POS reporting, while maintaining high hygiene and safety standards and supporting events to boost revenue. This full-time role requires flexibility for weekends and peak periods.