Cafe Supervisor - Costa

One Retail; Taunton; In loco; GBP 21.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare check

Employee assistance programme

Perks at Work

Career training & development

Refer a friend bonus

Pension & life assurance

Descrizione del lavoro

One Retail Group is recruiting a Cafe Supervisor for Costa on a full-time basis, 35 hours per week across 4 days. You’ll lead the shop floor team, ensuring excellent service and smooth daily operations.

You will manage till duties, stock checks, deliveries, and rota planning, while upholding Food Hygiene and Health & Safety standards. The role includes key-holder responsibilities and delivering great customer experiences.

Competenze

• Experience supervising frontline teams in a retail environment.
• Strong communication and customer service focus.
• Team player with a can-do attitude.
• Ability to work under pressure while remaining positive.

Mansioni

• Supervise the shop floor team and ensure smooth operations.
• Operate the till, take orders and process payments.
• Produce weekly rotas following the manager's guidelines.
• Check deliveries, store stock and place orders as needed.
• Act as a responsible key holder.
• Ensure compliance with Food Hygiene and Health & Safety standards.

Conoscenze

Team supervision

Communication skills

Team player

Work under pressure

Descrizione del lavoro

About Us

Are you passionate about all things coffee? Do you pride yourself on providing impeccable customer service? Do you thrive in a fast-paced retail environment? If so, we have the perfect role for you!

About Us

Are you passionate about all things coffee? Do you pride yourself on providing impeccable customer service? Do you thrive in a fast-paced retail environment? If so, we have the perfect role for you!

Healthcare Retail, part of Medirest, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats. The portfolio comprises many high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in-house brands.

About The Role

We're currently recruiting a Cafe Supervisor to join Costa on a full time basis, contracted to 35 hours per week, working 4 days out of 7.

You'll lead the team on the shop floor, keeping things running smoothly and making sure every customer gets great service.

What You'll Do

• Supervising a team, creating a positive environment where everyone feels welcomed and supported
• Using the till, taking orders and receiving payments
• Producing weekly rotas following the manager's guidelines
• Checking and storing deliveries promptly and correctly, and ordering stock
• Being a responsible key holder
• Complying with Food Hygiene and Health & Safety standards

What We Offer

• Aviva Digicare - Free annual healthcare check
• Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges
• Perks at Work - Access to exclusive benefits and wellbeing resources
• Career training & development opportunities - Including Apprenticeships and Career Pathways
• Earn up to £500 when you refer a friend
• Comprehensive pension scheme and life assurance

About You

• Have experience supervising frontline teams in a similar environment
• Have good communication skills and a focus on great customer service
• Be a team player with a can-do attitude
• Be able to work under pressure while staying positive

Job Reference: com/0611/86088001/52679608/R/BU #OneRetail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!