Café Operations Leader — Retail Food Service

Chartwells Independent; Grimsby; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Contributory pension

Career development

Digital GP & wider healthcare

Staff discounts

Cinema discounts

Job summary

Compass Group UK&I in Grimsby is seeking an experienced Café Manager to lead the ASDA Grimsby café operation. You will be responsible for delivering excellent customer service and smooth day‑to‑day operations in a busy retail environment.

You will lead your team to drive performance, efficiency and customer satisfaction, while managing budgets, stock and labour. A hands‑on leader is required in this fast‑paced role.

Qualifications

• Passionate about customer service.
• Experience leading teams in a cafe, retail, or catering environment.
• Strong organisational and communication skills.

Responsibilities

• Lead, supervise, and develop your catering and front‑of‑house team.
• Ensure smooth daily operations across the café.
• Manage budgets, stock, and labour to meet targets.
• Maintain high standards of food safety and hygiene.
• Build a positive customer experience and represent the brand.

Skills

Customer service

Team leadership

Organisation

Communication

Education

Level 2 Food Hygiene

Catering qualifications

Job description

Compass Group UK&I in Grimsby is seeking an experienced Café Manager to lead the ASDA Grimsby café operation. You will be responsible for delivering excellent customer service and smooth day‑to‑day operations in a busy retail environment.

You will lead your team to drive performance, efficiency and customer satisfaction, while managing budgets, stock and labour. A hands‑on leader is required in this fast‑paced role.