Café Operations Lead - Wellness Club (Flexible Hours)

Virgin Active; Greater London; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

30 days annual leave

Pension fund

50% discount on Kauai meals while on d

Complimentary Virgin Active membership

Job summary

Kauai is seeking an Assistant Manager to lead the day-to-day operation of the café within the Virgin Active club in London. You will drive service quality, manage labour, stock, and compliance with brand standards to deliver exceptional guest experiences.

You’ll recruit and coach a high-performing team, oversee rotas, payroll and onboarding, and work with club management to ensure a seamless member journey across the wider club.

Qualifications

• Experience leading and developing teams in a food service, hospitality, or retail setting.
• Strong operational and commercial awareness, with experience managing labour, stock and budgets.
• Excellent communication, organisational and problem-solving skills.

Responsibilities

• Lead the day-to-day operation of the café ensuring exceptional service and brand standards.
• Recruit, coach and develop a high performing team and cultivate a positive culture.
• Manage rotas, payroll, recruitment, onboarding and performance to meet demands.

Skills

People management

Customer service

Budget management

Operational planning

Communication

Education

Food hygiene certification

Food Allergy training

Tools

Microsoft Office

Job description

Kauai is seeking an Assistant Manager to lead the day-to-day operation of the café within the Virgin Active club in London. You will drive service quality, manage labour, stock, and compliance with brand standards to deliver exceptional guest experiences.

You’ll recruit and coach a high-performing team, oversee rotas, payroll and onboarding, and work with club management to ensure a seamless member journey across the wider club.