Café Supervisor - Guest Experience Lead (Hybrid)

Preston Partnership; Preston; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

flexi time

hybrid working

a minimum of 25 days’ annual leave (+H

family friendly policies

access to an Employee Assistance Prog

Local Government Pension Scheme

AVC’s

life assurance scheme

payment of professional fees

discounted parking

bus and rail fares

a cycle to work scheme

access to a healthcare insurance

Job summary

Preston Partnership's Pavilion Café in Avenham Park, Preston, is seeking a Café Supervisor to lead day-to-day operations, deliver outstanding customer service and support the Café Manager. You'll supervise a small team, assist with rotas, ensure food hygiene and health and safety standards, handle till cashing up, stock and supplier checks, and foster a welcoming, high‑quality experience for visitors.

This role includes weekend hours and occasional extra shifts; hybrid working benefits are

Qualifications

• Experience in café, hospitality or customer-facing environments.
• Previous supervisory experience.
• Ability to work under pressure and deliver great customer service.
• Knowledge of food hygiene and health and safety practices.
• Flexibility to work weekends and additional hours.

Responsibilities

• Supervise daily café operations and support the Café Manager.
• Assist with staff rotas, training and motivating team.
• Oversee cash handling, till operations and daily cashing up.
• Monitor food hygiene, cleanliness and stock levels.
• Develop and implement procedures to improve service and income.

Skills

Supervisory experience

Customer service

Food hygiene

Health and safety

Cash handling

Till operation

Stock monitoring

Staff rotas

Job description

Preston Partnership's Pavilion Café in Avenham Park, Preston, is seeking a Café Supervisor to lead day-to-day operations, deliver outstanding customer service and support the Café Manager. You'll supervise a small team, assist with rotas, ensure food hygiene and health and safety standards, handle till cashing up, stock and supplier checks, and foster a welcoming, high‑quality experience for visitors.

This role includes weekend hours and occasional extra shifts; hybrid working benefits are