Cafe Manager: Lead Team, Elevate Service & Performance

One Retail; Cheltenham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways and MyLearning

Digital GP and wider healthcare

Discounts with Tesco,Sainsbury's,Morr​

Up to 44% off cinema tickets

Cash rewards across brands

Wellness, mindfulness and exercise 클래스

Job summary

Compass Group UK&I in Cheltenham is seeking a Café Manager for the ASDA site to lead the café, drive daily operations, and deliver exceptional customer service in a fast-paced retail setting.

You will manage a front-of-house and catering team, control budgets and stock, and ensure high standards of hygiene and safety while promoting brand values and driving sales at the site. This on-site role offers progression opportunities within a market-leading business.

Qualifications

• Passionate about customer service.
• Experience managing teams in a café, retail, or catering environment.
• Strong organisational and communication skills.
• Able to manage financials, stock, and performance targets.
• Level 2 Food Hygiene and catering qualifications (desirable).

Responsibilities

• Lead, supervise, and develop your catering and front-of-house team.
• Ensure smooth daily operations across the café.
• Manage budgets, stock, and labour to meet targets and KPIs.
• Maintain high standards of food safety, hygiene, and compliance.
• Build a positive customer experience and represent the brand.
• Identify opportunities to improve service and drive sales.
• Support, train, and motivate your team to perform at their best.

Skills

Customer service

Team leadership

Organisation

Communication

Financials & stock management

Food Hygiene (Level 2)

Education

Level 2 Food Hygiene

Catering qualifications

Job description

Compass Group UK&I in Cheltenham is seeking a Café Manager for the ASDA site to lead the café, drive daily operations, and deliver exceptional customer service in a fast-paced retail setting.

You will manage a front-of-house and catering team, control budgets and stock, and ensure high standards of hygiene and safety while promoting brand values and driving sales at the site. This on-site role offers progression opportunities within a market-leading business.