Cafe Manager: Lead Team, Deliver Service - Free Lunch

benugo; Reading; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee

Life Assurance

Enhanced maternity and paternity leave

Company sick leave

Annual leave

Employee discounts

Employee Assistance Programme

Mental Health First Aiders

Career development

Job summary

Benugo is seeking an experienced Cafe Manager to join the team at Platter Reading at John Lewis. You will supervise, manage and motivate the team to ensure operations run smoothly and customers receive the highest standard of service.

The ideal candidate will bring strong food and beverage knowledge, leadership skills and a proven track record in hospitality, with a focus on driving sales and maintaining Food Hygiene and Health & Safety excellence.

Qualifications

• Strong leadership and team supervision abilities.
• Exceptional customer service mindset with focus on experience.

Responsibilities

• Supervise, manage and motivate the team.
• Ensure the operation runs smoothly.
• Maintain the highest standard of customer experience.
• Continuously work to improve sales and service.
• Coach and evaluate team performance through training and mentoring.
• Maintain high levels of Food Hygiene and Health & Safety.

Skills

Leadership

Customer service

Team supervision

Food & beverage knowledge

Job description

Benugo is seeking an experienced Cafe Manager to join the team at Platter Reading at John Lewis. You will supervise, manage and motivate the team to ensure operations run smoothly and customers receive the highest standard of service.

The ideal candidate will bring strong food and beverage knowledge, leadership skills and a proven track record in hospitality, with a focus on driving sales and maintaining Food Hygiene and Health & Safety excellence.