Cafe Manager - Lead Team, Elevate Guest Experience

WSH Group; Old Warren; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee

Competitive rate

Life Assurance

Enhanced maternity and paternity leave

Company sick leave

Company annual leave

Career development

Employee discounts

Employee Assistance Programme

Job summary

Benugo is seeking a Cafe Manager for the Reading John Lewis site. The role requires strong leadership, customer focus, and food & beverage knowledge. It is a full-time, on-site position with a salary starting at £32,000 per year.

Shifts are five days out of seven, with flexible contracting. The successful candidate will supervise the team, ensure smooth operation, uphold safety standards, and drive sales and service improvements across the cafe, while mentoring staff and maintaining exemplary

Qualifications

• Good food and beverage knowledge.
• Outstanding customer service.
• Leadership skills.

Responsibilities

• Supervise, manage and motivate the team.
• Ensure smooth operation of the cafe.
• Maintain customers' experience at the highest standard.
• Continuously work to improve sales and service.
• Support and manage team performance through evaluations, listening, training and mentoring.
• Maintain high levels of Food and Health & Safety.

Skills

Team leadership

Customer service

Food safety

Staff training

Job description

Benugo is seeking a Cafe Manager for the Reading John Lewis site. The role requires strong leadership, customer focus, and food & beverage knowledge. It is a full-time, on-site position with a salary starting at £32,000 per year.

Shifts are five days out of seven, with flexible contracting. The successful candidate will supervise the team, ensure smooth operation, uphold safety standards, and drive sales and service improvements across the cafe, while mentoring staff and maintaining exemplary