John Lewis Platter - Cafe Manager

benugo; Reading; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee

Life Assurance

Enhanced maternity and paternity leave

Company sick leave

Annual leave

Employee discounts

Employee Assistance Programme

Mental Health First Aiders

Career development

Job summary

Benugo is seeking an experienced Cafe Manager to join the team at Platter Reading at John Lewis. You will supervise, manage and motivate the team to ensure operations run smoothly and customers receive the highest standard of service.

The ideal candidate will bring strong food and beverage knowledge, leadership skills and a proven track record in hospitality, with a focus on driving sales and maintaining Food Hygiene and Health & Safety excellence.

Qualifications

• Strong leadership and team supervision abilities.
• Exceptional customer service mindset with focus on experience.

Responsibilities

• Supervise, manage and motivate the team.
• Ensure the operation runs smoothly.
• Maintain the highest standard of customer experience.
• Continuously work to improve sales and service.
• Coach and evaluate team performance through training and mentoring.
• Maintain high levels of Food Hygiene and Health & Safety.

Skills

Leadership

Customer service

Team supervision

Food & beverage knowledge

Job description

• Salaried Working Pattern: Full-time 5 Days Out of 7
• Compensation: GBP 32000 - GBP 33000 - monthly

Company Description

When we founded Benugo 23 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

Job Description

We are looking for an experienced Cafe Manager to join the team at Platter Reading at John Lewis

To supervise, manage and motivate the team

To make sure that the operation runs smoothly

To ensure the customers experience is always maintained to the highest standard

To continuously work towards improving sales and service

Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring

Ensuring high levels of Food and Health & Safety are always maintained

The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills.

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders