Café Manager: Lead Team at Hospital Café

Chartwells Independent; Taunton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Contributory pension scheme

Career development pathways

Digital GP & wider healthcare

Travel discounts

Discounts on shopping

Cinema & entertainment discounts

Cashback rewards

Wellness & mindfulness classes

Friends & family discounts

Job summary

Compass Group UK & Ireland is seeking a Café Manager for the Change Please Café at Musgrove Park Hospital in Taunton. You will lead a team to deliver exceptional hospitality and drive social impact through employment and training opportunities.

You will focus on high standards of service, food quality, and safe, compliant operations while developing your staff and promoting the Change Please mission.

Qualifications

• Previous management experience within a café, hospitality, retail or catering environment.
• Strong customer service orientation and leadership abilities.
• Good communication and organisational skills.
• Solid understanding of budget, financial controls and KPIs.

Responsibilities

• Preparing and serving high-quality food and beverages to the highest standards.
• Managing café operations to ensure exceptional customer service and guest satisfaction.
• Leading, motivating, and developing a high-performing team.
• Monitoring business performance, budgets, and financial controls.
• Completing weekly business returns and implementing action plans where required.
• Regularly reviewing KPIs and operational targets with your line manager.
• Ensuring the café is presented to the highest standards at all times.
• Supporting the recruitment, training, and development of team members.
• Maintaining full compliance with food safety, health & safety, and company procedures.
• Promoting the values and mission of Change Please through excellent customer engagement and service delivery.
• Leading from the front and creating a positive, inclusive workplace culture.

Skills

Customer service

Communication

Organisational skills

Financial awareness

Education

Basic Food Hygiene Certificate

Job description

Compass Group UK & Ireland is seeking a Café Manager for the Change Please Café at Musgrove Park Hospital in Taunton. You will lead a team to deliver exceptional hospitality and drive social impact through employment and training opportunities.

You will focus on high standards of service, food quality, and safe, compliant operations while developing your staff and promoting the Change Please mission.