Cafe Manager: Lead Food & Service Excellence

One Retail; Cwmbran; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways & MyLearning

Digital GP & wider healthcare benefits

Exclusive travel discounts

Cinema discounts

Cash rewards

Wellness & fitness classes

Job summary

Compass Group UK&I in the United Kingdom is seeking an experienced Cafe Manager to lead a busy site, delivering exceptional food and service while motivating the team to excel. The role is full-time, contracted to 40 hours per week, and offers opportunities for progression within a supportive, people-first environment.

You will oversee daily operations, manage budgets and KPIs, train staff, and ensure Health & Safety standards are met, all while upholding the brand’s commitment to quality and

Qualifications

• Previous management experience in a cafe/food-service setting.
• Excellent communication and organisational skills.
• Passion for great-tasting food and customer service.
• Strong financial acumen and budgeting skills.
• Able to thrive in a fast-paced environment.
• Holder of a Basic Food Hygiene certificate.

Responsibilities

• Preparing delicious food to the highest standards.
• Managing our culinary and catering teams to ensure we continue to deliver impeccable food and customer service.
• Overseeing the catering operations, including completing weekly business returns, monitoring budgets, and implementing action plans.
• Communicating regularly with your line manager to monitor KPIs and targets.
• Representing Compass Group UK&I and maintaining a positive brand image.
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role.
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Skills

Management experience

Communication

Organisational skills

Financial acumen

Team leadership

Customer service orientation

Job description

Compass Group UK&I in the United Kingdom is seeking an experienced Cafe Manager to lead a busy site, delivering exceptional food and service while motivating the team to excel. The role is full-time, contracted to 40 hours per week, and offers opportunities for progression within a supportive, people-first environment.

You will oversee daily operations, manage budgets and KPIs, train staff, and ensure Health & Safety standards are met, all while upholding the brand’s commitment to quality and