Cafe Team Lead - Flexible Hours & Career Growth

Tesco; Bishop Auckland; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Flexible working options

Development and training

Inclusive culture

Job summary

Tesco Café team leader role in the United Kingdom offers a friendly, fast-paced environment. You will support the Manager, coach colleagues, and drive great customer service while helping to meet business goals.

This position emphasizes opening/closing the cafe, maintaining safety standards, delivering training, recognizing staff, and promoting an inclusive culture. Flexible working options and development opportunities are provided.

Qualifications

• A background in hospitality, with Team/Shift Leader experience.
• A passion for providing excellent customer service.
• Health & Safety and Food Safety knowledge.

Responsibilities

• Maintain operational and safety standards to ensure smooth running.
• Ensure health and food safety regulations are met.
• Lead by example with excellent customer service.
• Open and close the café and oversee full operations in the Manager’s absence.
• Recognise and celebrate team members for excellent service.
• Learn the menu inside out and help the team to do the same.
• Boost sales by ensuring staff are in the right place at the right time.
• Deliver Health & Safety and Food Safety training for team members.
• Support the Café Manager with coaching and development.
• Seek ways to continually improve our service for customers.
• Promote an inclusive environment where colleagues feel respected, valued, and safe.

Skills

Team leadership

Customer service

Communication

Multitasking

Job description

Tesco Café team leader role in the United Kingdom offers a friendly, fast-paced environment. You will support the Manager, coach colleagues, and drive great customer service while helping to meet business goals.

This position emphasizes opening/closing the cafe, maintaining safety standards, delivering training, recognizing staff, and promoting an inclusive culture. Flexible working options and development opportunities are provided.