Café General Manager – Lead Operations & Guest Experience

WSH Group; Windsor; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee at any Benugo location

Life Assurance

Enhanced maternity and paternity leave

Access to Employee Assistance Programme

Job summary

WSH Group is seeking a General Manager to lead the cafes and public-facing catering at Windsor Castle. The ideal candidate must have experience in a high volume retail catering business, excellent communication skills, and a passion for food.

Your role will include overseeing operations, managing client relationships, and ensuring exceptional service. Benefits include free meals, life assurance, and opportunities for career development within a prestigious company.

Qualifications

• Experience as a General Manager in high volume, public-facing catering.
• Ability to motivate and inspire a team.
• Strong financial and commercial awareness.

Responsibilities

• Oversee operational functions and ensure high service standards.
• Build and maintain client relationships through regular engagement.
• Manage financials including forecasting and cost control.
• Support team performance through evaluations and training.
• Maintain high levels of Food and Health & Safety.

Skills

Team leadership

Client relationship management

Financial management

Communication

Passion for food

Job description

WSH Group is seeking a General Manager to lead the cafes and public-facing catering at Windsor Castle. The ideal candidate must have experience in a high volume retail catering business, excellent communication skills, and a passion for food.

Your role will include overseeing operations, managing client relationships, and ensuring exceptional service. Benefits include free meals, life assurance, and opportunities for career development within a prestigious company.