Cafe Front Of House Team Member

ENGINEERINGUK; Blackpool; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant café team where your commitment to excellent customer service will shine! This role offers the chance to create a welcoming environment for customers, serving delicious food and drinks while adhering to health and safety standards. Enjoy a fantastic work-life balance with flexible working options and numerous benefits, including a retirement savings plan and exclusive discounts. Be part of a family-like atmosphere that celebrates diversity and supports your career growth. If you're passionate about providing top-notch service and working in a dynamic team, this opportunity is perfect for you!

Benefits

Colleague Clubcard with discounts

Flexible working options

Retirement savings plan

Life Assurance

Free wellbeing services

Exclusive discounts

Uniform provided

28 days holiday entitlement

Qualifications

• Commitment to excellent customer service is essential.
• Knowledge of health and safety standards is required.

Responsibilities

• Serve customers efficiently and resolve complaints.
• Maintain cleanliness and adhere to food safety regulations.

Skills

Customer Service

Health and Safety Standards

Multitasking

Communication Skills

Job description

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View more categories | View less categories | Sector: Catering and Hospitality | Contract Type: Permanent | Hours: Full Time

About the role

Customers visit our café for various reasons. Whether it's a hearty breakfast to start their day or a quick snack for those on the go, we're here to provide excellent service. As a member of our Front of House team, you'll play a key role in ensuring a welcoming environment.

With your dedication to excellent service and understanding of health and safety standards, you'll help make each day better. Your responsibilities include serving food and drinks, maintaining cleanliness, and staying updated with our menu and initiatives. We support your career growth with flexible working options and opportunities to progress.

Please note that applicants must be 18 or over.

You will be responsible for

• Serving customers efficiently and with care.
• Resolving customer complaints and informing the Café Manager.
• Following FIFO stock rotation to keep food fresh.
• Adhering to food safety and hygiene regulations and maintaining records.
• Accepting deliveries and storing food safely.
• Following operational policies and procedures.
• Cleaning and sanitising tables to keep the café tidy.
• Maintaining standards and ensuring all food products are available.
• Staying informed about business updates and initiatives.
• Knowing the café menu inside out and serving food correctly.
• Preparing hot and cold drinks for customers.

You will need

• A commitment to excellent customer service.
• Knowledge of health and safety standards.
• Ability to work efficiently and maintain a clean environment.

Personal qualities

• Comfortable working in a team.
• Good communication skills and proactive attitude.
• Ability to multitask and work under pressure.
• Initiative to improve work methods.
• Organised and good planning skills.

What's in it for you?

Enjoy a fantastic work-life balance and benefits such as:

• Colleague Clubcard after 3 months, with discounts increasing over time.
• Request flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Free wellbeing services and resources.
• Exclusive discounts on various purchases.
• Uniform provided.
• Holiday entitlement starting at 28 days including Bank Holidays.
• Access to colleague networks supporting diversity and inclusion.

About Us

With 329 cafés nationwide, our teams are dedicated to delivering top customer service. Tesco Cafés foster a family-like environment where diversity is celebrated. We welcome applicants from all backgrounds and are committed to inclusive hiring practices, including support for flexible working and accessibility.

Note: During high application volumes, roles may close early. We can only provide feedback to interviewed candidates.

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