Front of House Team Member

Staycity Group; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An innovative hospitality provider is seeking enthusiastic individuals to join their Front of House Team. This role offers a fantastic opportunity to create memorable experiences for guests while receiving full training. With a commitment to personal and professional growth, you'll thrive in a vibrant environment that values positivity and excellence. Enjoy flexible hours, career development opportunities, and a range of perks, including discounted stays and free gym access. Join a company that champions diversity and inclusion, and be part of a team dedicated to making every guest's stay exceptional.

Benefits

Career development

Flexible working hours

Discounted stays

50% discount on food

Free gym access

Language lessons

Referral bonus scheme

Performance-based bonuses

Qualifications

• No experience is necessary – full training will be provided!
• Be a Brand Ambassador and maintain a positive attitude.

Responsibilities

• Ensure guests have a memorable stay by providing a warm welcome.
• Assist with check-in and serve food and drinks.

Skills

Communication Skills

Customer Service

Attention to Detail

Positive Attitude

Job description

FRONT OF HOUSE TEAM MEMBER

Staycity Group is Europe’s premier Aparthotel provider, boasting 31 properties across the continent, including London, Dublin, Berlin, Edinburgh, Paris, Venice, and more.

Wilde by Staycity Aparthotels offers a premium lifestyle aparthotel experience with exceptional locations for leisure guests and outstanding guest service delivered by our world-class teams.

The Staycity Group is a rapidly growing company, opening approximately 10 new aparthotels annually, providing ample opportunities for career progression.

At Wilde, we are passionate about people – our guests and our team. We are seeking motivated individuals to join our Front of House Team, responsible for ensuring guests have a memorable stay by providing a warm welcome, serving food and drinks, assisting with check-in, sharing local knowledge, and more.

No experience is necessary – full training will be provided!

What you can do for us

• Be a Brand Ambassador – Enjoy your job, stay positive, and be passionate
• Make a great first impression – Confidence and communication are key
• Be Driven – Thrive in a fast-paced environment with a focus on results
• Amaze our guests – Pay attention to detail and stay organized
• Exceed expectations – Create loyal fans and surpass guest satisfaction
• Maintain a positive attitude – Passion is contagious
• Be kind – Treat everyone with respect
• Continuously improve – Strive for excellence

Benefits

What we offer you

• Career development with Staycity
• Personal and professional growth opportunities
• Flexible working hours
• Incentive schemes
• Discounted stays for you and your friends and family
• 50% discount on food
• Free gym access for you and one guest
• Language lessons
• Long service awards
• Referral bonus scheme – £/€250 minimum for successful referrals
• Taxsaver commuter scheme
• Access to employee assistance and wellbeing services
• Performance-based bonuses and end-of-year prizes

Staycity is committed to diversity, equity, and inclusion. We welcome applications from all backgrounds and encourage passionate individuals to join us in making guests happy.

Click the link to apply and become part of a company that values its core principles and strives for excellence for both team members and guests!