Cafe & Deli Supervisor — Lead Team & Service

Musgrave Group Plc

Comber

On-site

GBP 12,000 - 18,000

Part time

4 days ago
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Benefits offered by this job

Weekly pay
Maternity pay (enhanced)
Paternity pay
Employee Assistance Programme
Store discount card
Career development
Company uniform
Discounts on days out and cinema

Job summary

Musgrave Group Plc in Comber invites applications for a Cafe Supervisor role reporting to the store management. You will oversee the full deli operation, including food-to-go, deli, hot meals, and in-store bakery, leading a team to deliver excellent service.

Candidates should have at least 1 year in a busy cafe/deli environment, GCSEs in maths and English, and knowledge of HACCP and Natasha’s Law. The role offers weekly pay and various staff benefits.

Qualifications

  • Must have at least 1 year of experience in a busy fast food, cafe, deli, food-to-go or hot counter environment.
  • GCSE Maths and English (Grade C or above) or equivalent education.
  • Knowledge of HACCP, scores on the doors and Natasha’s Law.
  • Excellent communication and interpersonal skills.
  • Basic proficiency with Microsoft Office.
  • Experience in deli operations including bakery, delicatessen, provisions and coffee.

Responsibilities

  • Prepare, cook and serve hot and cold meals, maximise sales and provide an excellent customer experience.
  • Manage, coordinate and ensure stock compliance.
  • Understand and meet customer needs while inspiring the team.
  • Ensure HACCP and Natasha’s Law compliance; complete related paperwork.
  • Plan weekly and quarterly stock takes and act on stock results.
  • Minimise stock loss through accurate portioning, weighing, labelling and pricing.
  • Deliver and maintain high standards within your areas.
  • Lead a team of colleagues; conduct return-to-work interviews and investigations as needed.
  • Train staff and ensure the right people are in the right roles.
  • Support management on local community and charity initiatives.
  • Champion social media for the area to drive sales.
  • Monitor local competition and propose innovative ideas.
  • May cover store key holding with appropriate training.

Skills

Communication skills
Interpersonal skills
Food safety knowledge
Deli operations experience
Teamwork
Customer service
Microsoft Office

Education

GCSE Maths and English (Grade C or above)

Tools

Microsoft Office

Job description

Musgrave Group Plc in Comber invites applications for a Cafe Supervisor role reporting to the store management. You will oversee the full deli operation, including food-to-go, deli, hot meals, and in-store bakery, leading a team to deliver excellent service.

Candidates should have at least 1 year in a busy cafe/deli environment, GCSEs in maths and English, and knowledge of HACCP and Natasha’s Law. The role offers weekly pay and various staff benefits.

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