Deli Supervisor

Musgrave Group Plc; Draperstown; On-site; GBP 1,515,000 - 1,970,000; Full time

Benefits offered by this job

Weekly pay

Discount card for store shopping

Learning and development opportunities

Company uniform

Employee Assist Programme

Enhanced maternity pay

Paternity pay

Other store benefits

Job summary

Musgrave Group Plc is hiring a Deli Supervisor at Centra Draperstown to oversee daily deli operations, food-to-go, hot food, and in-store bakery. You will lead a team, maintain high service standards, and ensure HACCP compliance.

The role requires flexibility to work days, evenings, and weekends, with opportunities to engage in community initiatives and drive sales through excellent customer experiences.

Qualifications

• Experience in busy fast food, cafe, deli, food-to-go or hot counter environment.
• Good knowledge of food safety practices HACCP, Natasha's Law, and relevant scores on the doors.
• GCSE Maths and English (or equivalent)
• Ability to communicate effectively and work in a team.

Responsibilities

• Manage daily deli operations including food-to-go, deli, hot food, and in-store bakery.
• Lead and inspire the team, modelling positive behaviours to maximise sales and service.
• Ensure stock compliance, regular stock takes, and accurate labeling and pricing.
• Maintain HACCP standards and complete food safety paperwork.
• Support management with community initiatives and store improvements.

Skills

Customer service

Team leadership

Communication skills

Food safety knowledge

Microsoft Office

Education

GCSE Maths & English

NVQ in catering

Tools

Microsoft Office

Job description

Job type (Full time, Permanent, 37.5 hours)

Join our family at Musgrave

Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 19 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.

Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of (Deli Supervisor/ Centra Draperstown).

The successful candidate must be flexible to work days, evenings, and weekends.

This type of role will have an agreed shift pattern set within the store opening hours. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at the interview. Candidates must be able to travel to the Store via car, public transport or other to fulfil shift requirements.

The Role

To manage the daily running of the full deli operation including, food to go, deli, hot food, and instore bakery. To lead and inspire your team, as well as role modelling positive behaviours to maximise sales, all whilst delivering excellent service to your customers.

What you’ll be doing

• Prepare cook, and serve hot and cold meals, maximising sales, and profit through an excellent customer experience.
• Manage, co-ordinate and ensure compliance of stock.
• Seek out to understand and meet the needs of every customer, whilst engaging and inspiring your team to do the same.
• Manage and maintain standards in line with HACCP, food safety and Natasha’s Law for your area’s. Including completion of food safety paperwork and documentation.
• Plan and organise weekly & quarterly stock take and create and execute action plans on stock results accordingly.
• Ensure stock loss is minimised for your areas by ensuring correct portion control, weighing, labelling, and pricing are adhered to, as well as wastage guidelines in place.
• Deliver and maintain exceptionally high standards within your areas.
• Manage a team of colleagues; including conducting return to work interviews, colleague investigations and compliance with the Company`s employment policies.
• Manage and train colleagues in your team whilst being hands on, to ensure that the right people, are in the right place, doing the right job to maximise customer satisfaction.
• Actively supporting the management team in ongoing initiatives that involve the local community and charity partners.
• Champion social media for your area to drive sales.
• Awareness of local competitor activity, suggesting new and innovative ideas to stay ahead of the competition.
• You may be required to cover store key holding, with appropriate training, as and when required as part of this role.

What’s in it for you?

• A competitive hourly rate
• Weekly pay
• Enhanced maternity pay, eligibility applies.
• Paternity pay, eligibility applies.
• Employee Assist Programme
• Discount card for store shopping, for you and a nominated user.
• Learning and development opportunities for career progression.
• Company uniform
• As well as extra discounts on days out, cinema tickets and much more.

What we’re looking for

• At least 1 year`s recent experience in a busy fast food, cafe, deli, food to go or hot counter environment
• GCSE Maths and English, Grade C or above (or equivalent) and or further education in related discipline e.g. NVQ in catering or higher
• Have a good working knowledge of food safety practices i.e., HACCP, scores on the doors and Natasha’s Law.
• Demonstrate communication & interpersonal skills
• Working knowledge of Microsoft Office packages
• Experience of deli operations including bakery, delicatessen, provisions, and coffee.

Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.