Café Supervisor

Musgrave Group; Comber; Remote; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Weekly pay

Employee Assist Programme

Store discount card

Company uniform

Job summary

Musgrave Group in Comber is seeking a Part-Time Cafe Supervisor to manage the deli, hot food, and bakery areas, leading a small team to deliver excellent service. The role involves flexible shifts including days, evenings and weekends, with responsibilities across stock, safety compliance and customer engagement.

The successful candidate will have at least 1 year in a fast-paced cafe/deli environment, GCSEs, and knowledge of HACCP and Natasha's Law.

Qualifications

• Strong communication and interpersonal skills for customer interactions.
• Experience with deli operations including hot counter, bakery, and provision sections.
• Knowledge of HACCP, food safety and Natasha's Law requirements.
• Proficient in Microsoft Office for daily reporting.

Responsibilities

• Prepare, cook and serve hot and cold meals to maximise sales and customer experience.
• Manage stock levels and coordinate weekly stocktakes.
• Ensure compliance with food safety standards and paper-work.
• Lead and develop team members to maintain high service standards.
• Protect margins by accurate portion control, labelling and pricing.
• Support store management with community initiatives and promotions.

Skills

Communication & interpersonal skills

Microsoft Office

Deli operations experience

Food safety knowledge (HACCP, Natasha

Education

GCSE Maths and English

NVQ in catering or higher

Job description

Job type (Part Time , Permanent, 20hours)

Join our family at Musgrave

Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 19 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.

Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of (Cafe Supervisor/ SuperValu Comber).

The successful candidate must be flexible to work days, evenings, and weekends.

This type of role will have an agreed shift pattern set within the store opening hours. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at the interview. Candidates must be able to travel to the Store via car, public transport or other to fulfil shift requirements.

The Role

To manage the daily running of the full deli operation including, food to go, deli, hot food, and instore bakery. To lead and inspire your team, as well as role modelling positive behaviours to maximise sales, all whilst delivering excellent service to your customers.

What you’ll be doing

Prepare cook, and serve hot and cold meals, maximising sales, and profit through an excellent customer experience.

Manage, co-ordinate and ensure compliance of stock.

Seek out to understand and meet the needs of every customer, whilst engaging and inspiring your team to do the same.

Manage and maintain standards in line with HACCP, food safety and Natasha’s Law for your area’s. Including completion of food safety paperwork and documentation.

Plan and organise weekly & quarterly stock take and create and execute action plans on stock results accordingly.

Ensure stock loss is minimised for your areas by ensuring correct portion control, weighing, labelling, and pricing are adhered to, as well as wastage guidelines in place.

Deliver and maintain exceptionally high standards within your areas.

Manage a team of colleagues; including conducting return to work interviews, colleague investigations and compliance with the Company`s employment policies.

Manage and train colleagues in your team whilst being hands on, to ensure that the right people, are in the right place, doing the right job to maximise customer satisfaction.

Actively supporting the management team in ongoing initiatives that involve the local community and charity partners.

Champion social media for your area to drive sales.

Awareness of local competitor activity, suggesting new and innovative ideas to stay ahead of the competition.

You may be required to cover store key holding, with appropriate training, as and when required as part of this role.

What’s in it for you?

A competitive hourly rate

Weekly pay

Enhanced maternity pay, eligibility applies.

Paternity pay, eligibility applies.

Employee Assist Programme

Discount card for store shopping, for you and a nominated user.

Learning and development opportunities for career progression.

Company uniform

As well as extra discounts on days out, cinema tickets and much more.

#LI-DNI

What we’re looking for

At least 1 year`s recent experience in a busy fast food, cafe, deli, food to go or hot counter environment

GCSE Maths and English, Grade C or above (or equivalent) and or further education in related discipline e.g. NVQ in catering or higher

Have a good working knowledge of food safety practices i.e., HACCP, scores on the doors and Natasha’s Law.

Demonstrate communication & interpersonal skills

Working knowledge of Microsoft Office packages

Experience of deli operations including bakery, delicatessen, provisions, and coffee.

Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.