Cafe Experience Specialist - Fast, Friendly Service

Marks & Spencer Plc; Perth; Hybrid; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc is seeking an enthusiastic café assistant for our M&S Café in-store. You will handle orders quickly, guide customers with recommendations, and keep the café running smoothly during peak times.

This role requires staying calm under pressure, delivering five-star service, and being digitally confident to use our ordering tools while supporting a high-performance team.

Qualifications

• Adapt to high-pressure cafe environment.
• Deliver warm, five-star service to customers.
• Be digitally confident using cafe tools to take/fulfil orders.

Responsibilities

• Make great food and drink recommendations.
• Ensure the cafe operates smoothly during busy periods.
• Maintain food safety standards and manage queues.

Skills

Fast service

Customer service

Calm under pressure

Digital tools

Tools

POS system

Job description

Marks & Spencer Plc is seeking an enthusiastic café assistant for our M&S Café in-store. You will handle orders quickly, guide customers with recommendations, and keep the café running smoothly during peak times.

This role requires staying calm under pressure, delivering five-star service, and being digitally confident to use our ordering tools while supporting a high-performance team.