Cafe Customer Assistant — Fast-Paced, Five-Star Service

Marks and Spencer; Greenhithe; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in Greenhithe is recruiting a Cafe Customer Assistant to join our store cafe—a hands-on, fast-paced role delivering five-star service.

You’ll be a brand ambassador, making great food and drink recommendations, taking and fulfilling orders quickly, and keeping the café running smoothly during peak periods. You’ll use digital tools confidently, maintain high food safety standards, and support colleagues to ensure exceptional customer experiences.

Qualifications

• Requires 18 years or older per health and safety policy.
• Comfort in a fast-paced, high-pressure café environment.
• Strong customer service and teamwork orientation.

Responsibilities

• Take and fulfil orders using café tools to keep customers moving.
• Maintain impeccable food safety standards.
• Support colleagues and deliver five-star service during peak times.

Job description

Marks & Spencer in Greenhithe is recruiting a Cafe Customer Assistant to join our store cafe—a hands-on, fast-paced role delivering five-star service.

You’ll be a brand ambassador, making great food and drink recommendations, taking and fulfilling orders quickly, and keeping the café running smoothly during peak periods. You’ll use digital tools confidently, maintain high food safety standards, and support colleagues to ensure exceptional customer experiences.