Cafe Bar Assistant

Bannatyne Group; Shrewsbury; On-site; GBP 1,240,000 - 1,791,000; Full time

Benefits offered by this job

Complimentary meals

Free gym membership

Flexible schedule

28 days leave

Spa discounts

Development training

Mental health support

Length of service awards

Staff bonuses

Job summary

Bannatyne Group in the United Kingdom is seeking a friendly Cafe Bar Assistant to join our cafe bar team, delivering upbeat service and high standards in a fast-paced environment.

You will greet members, make beverages, serve light snacks, handle payments, and uphold cleanliness and safety. We value flexibility, teamwork, and a passion for health and wellness; prior hospitality experience is a plus.

Qualifications

• Friendly, customer‑facing role requiring excellent communication.
• Experience in hospitality or retail is preferred.
• Friendly, proactive team player with attention to detail.

Responsibilities

• Greet guests and serve drinks and light snacks with a smile.
• Maintain cleanliness and hygiene in the cafe bar area.
• Handle cash and card payments accurately.
• Assist with stock and inventory as required.
• Support colleagues to deliver a welcoming atmosphere.

Skills

Customer service

Cash handling

Teamwork

Multitasking

Health & safety awareness

Food safety knowledge

Education

Food safety Level 2

Job description

Do you have a passion for hospitality and a talent for creating delightful customer experiences? Are you energetic, friendly, and ready to be part of a dynamic team? Bannatyne is looking for a Cafe Bar Assistant to join us in delivering excellent service in our cafe bar area!

Our Perks:

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Cafe Bar Assistant:

• Greet and serve members and guests with a friendly and positive attitude.
• Prepare and serve a variety of beverages and light snacks efficiently.
• Maintain cleanliness and hygiene standards in the cafe bar area.
• Handle cash and card transactions accurately and efficiently.
• Assist in inventory management and stock replenishment.
• Ensure all health and safety regulations are adhered to.
• Provide information about the club's services and facilities as needed.
• Work collaboratively with the team to create a welcoming atmosphere.

Qualities & Experience:

• A friendly, outgoing personality with a genuine passion for providing excellent customer service.
• Have strong interpersonal and communications skills and a customer focused attitude.
• Ability to work well under pressure and multi-task in a fast paced environment.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Strong attention to detail and commitment to maintaining high standards.
• A team player with a proactive attitude.
• Ability to work flexible hours, including weekends and holidays.
• It would be desirable if you had a L2 certificate in food safety and hygiene. Previous experience in a hospitality or customer service role would be an advantage.

Why Bannatyne?

At Bannatyne, we are an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're enthusiastic about hospitality and ready to make a positive impact in our cafe bar, we'd love to hear from you!

Be a part of Bannatyne where hospitality meets health and happiness!