Assistant Cafe Manager — Lead Team, Deliver Great Service

Chartwells Independent; Birmingham; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways

Digital GP and wider healthcare

Travel discounts

Grocery discounts

Cinema tickets

Cash rewards

Wellness and fitness classes

Employee discounts for friends and 
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Job summary

Compass Group UK&I is recruiting an experienced Assistant Cafe Manager for a major High Street brand in the Birmingham area. The role is full time (40 hours weekly) and focuses on delivering exceptional food experiences while ensuring smooth kitchen and service counter operations.

You will lead teams, manage budgets, handle tills, train staff, and uphold a positive brand image. The role offers progression opportunities and a comprehensive benefits package.

Qualifications

• Passion for exceptional customer service
• Previous experience in a similar role
• Experience managing teams
• Excellent communication skills
• Strong organisational abilities

Responsibilities

• Liaise between the team and manager to continually exceed expectations
• Motivate the team to stay on task
• Assist the manager with inventories, budgets and action plans
• Manage tills and process payments
• Train and lead teams to excel in their roles
• Assist with paperwork as required
• Represent Compass Group UK&I and maintain a positive brand image

Skills

Customer service

Team leadership

Budgeting

Communication

Organisation

Job description

Compass Group UK&I is recruiting an experienced Assistant Cafe Manager for a major High Street brand in the Birmingham area. The role is full time (40 hours weekly) and focuses on delivering exceptional food experiences while ensuring smooth kitchen and service counter operations.

You will lead teams, manage budgets, handle tills, train staff, and uphold a positive brand image. The role offers progression opportunities and a comprehensive benefits package.