Cafe Team Leader - Service & Operations

One Retail; Stevenage; On-site; GBP 23,000 - 30,000; Full time

Job summary

Compass Group UK&I is seeking a dedicated Cafe Supervisor to help ensure the smooth running of operations for a major High Street brand. This full-time role covers 35 hours per week and offers opportunities for career progression within a company that values its people and rewards commitment.

You will lead a frontline team, manage deliveries, and uphold food safety and health & safety standards while delivering excellent customer service in a busy environment.

Qualifications

• Experience supervising frontline teams in a similar environment.
• Excellent communication and customer service skills.
• Team player with a can-do attitude.
• Ability to work under pressure with a positive attitude.

Responsibilities

• Check and store deliveries promptly and correctly.
• Supervise a team and foster a welcoming environment.
• Act as a responsible key holder.
• Assist with weekly bookwork and other duties as required.
• Produce weekly rotas following manager guidelines.
• Place orders to maintain stock levels.
• Delegate tasks and keep the team proactive.
• Comply with food handling and hygiene standards.
• Comply with health and safety regulations.

Skills

Frontline supervision

Customer service

Team player

Under pressure

Job description

Compass Group UK&I is seeking a dedicated Cafe Supervisor to help ensure the smooth running of operations for a major High Street brand. This full-time role covers 35 hours per week and offers opportunities for career progression within a company that values its people and rewards commitment.

You will lead a frontline team, manage deliveries, and uphold food safety and health & safety standards while delivering excellent customer service in a busy environment.