Assistant Café Manager: Lead Service & Kitchen Excellence

Chartwells Independent; United Kingdom; Remote; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways & MyLearning

Digital GP & wider healthcare

Exclusive travel discounts

Cinema discounts

Cash rewards

Wellness & mindfulness classes

Discounts for friends & family

Job summary

Compass Group UK&I is seeking an experienced Assistant Cafe Manager for a major High Street brand. This full-time role covers 40 hours per week with 5-out-of-7 shift patterns, ensuring kitchens and service counters run smoothly and delivering exceptional food experiences.

You’ll help manage inventories, budgets and action plans, motivate staff, and maintain a strong brand image across operations. The role offers progression opportunities and a comprehensive benefits package.

Qualifications

• Passionate about exceptional customer service.
• Experience in a similar role.
• Experience managing teams.
• Excellent communication and organisational skills.
• Ambitious and motivated to upskill.

Responsibilities

• Liaise between the team and manager to ensure we continually exceed expectations.
• Motivate the team to keep everyone on task.
• Assist the manager with inventories, budgets and action plans.
• Manage tills and process payments.
• Support and train teams, leading from the front to ensure excellence.
• Assist with paperwork when required.
• Represent Compass Group UK&I and maintain a positive brand image.

Skills

Customer service orientation

Team leadership

Communication skills

Organisational skills

Job description

Compass Group UK&I is seeking an experienced Assistant Cafe Manager for a major High Street brand. This full-time role covers 40 hours per week with 5-out-of-7 shift patterns, ensuring kitchens and service counters run smoothly and delivering exceptional food experiences.

You’ll help manage inventories, budgets and action plans, motivate staff, and maintain a strong brand image across operations. The role offers progression opportunities and a comprehensive benefits package.