Café Assistant

HR Duo, Ltd.; Chelmsford; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Free onsite parking

Training and development with career-@

Opportunities for personal development

Job summary

Longacres Garden Centre is seeking a Café Assistant on a Zero-Hour Contract to welcome guests, take orders, and support front-of-house operations in our busy café. You will work as part of a friendly team, delivering high standards of service while assisting the supervisor and staff to ensure smooth daily operations.

Experience in hospitality is beneficial, with good English communication and a keen focus on customer satisfaction.

Qualifications

• Prior hospitality experience is beneficial but not required.
• Good verbal and written English communication skills essential with UK eligibility.
• Friendly, proactive, and guest-focused approach to service.

Responsibilities

• Welcome guests on arrival and show them to their tables.
• Take guest orders and process them at the till.
• Maintain high standards of food hygiene and safety.
• Serve food and drinks and check guest satisfaction.
• Ensure restaurant areas are clean and presentable.

Skills

Hospitality experience

English communication

Customer service mindset

Job description

Are you looking for a new role to expand your knowledge of hospitality in a new environment?

We are looking for a passionate, hands on, and enthusiastic Café Assistant to join our team on a Zero-Hour Contract. You will work as part of a valued team working in our busy café, your main role will be to fulfil customer orders, work the front of house and ensure our customers are served to a high standard. Along with this you will be needed to support the supervisor and all other staff members to ensure the smooth running of our busy café!

Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices. Established in 1979 as a family-run business, Longacres has grown to include six stores across the South East of England, employing over 700 staff in 2026. As a growing company, we provide ample opportunities for personal development and learning within a supportive, inclusive, and friendly team environment. We are deeply committed to our loyal customers, delivering top-notch products while maintaining affordability. Guided by our core values - trust and integrity, family, teamwork, accountability, and retail excellence - we strive to continuously enhance the customer experience and foster lasting relationships.

• Free onsite parking
• Training and development with opportunities to forge a career with us

Hours: Dependent on business needs

Key Responsibilities and Duties

• Welcome guests on arrival and bid them farewell.
• Take guests orders and put them on till.
• Good knowledge of food and drinks.
• Ensuring you and your team have high standards of food hygiene and follow the rules of health and safety.
• Serve guests food & drinks and check on their satisfaction.
• Housekeeping of the Restaurant (Cleaning floors, tables, back areas)
• Ensure our guests have a pleasant experience while dining with us

Key Skills and Competencies

• Prior experience in hospitality is beneficial, but not a strict requirement.
• Good verbal and written English communication skills are essential as well as eligibility to work in the UK.
• Good personal appearance and hygiene.
• Basic knowledge of food hygiene.
• Passionate about customer satisfaction.
• You must be flexible in terms of the working hours required of you.

Additional Information

• Number of positions: 1
• Contact: Name: Recruitment Team
• Phone: [phone]

You have the right to lodge a complaint with us via Longacres as well as the Information Commissioner\'s Office (ICO) if you believe we have not complied with the requirements of the UK GDPR or Data Protection Act 2018 in relation to your personal data. If you have any concerns about the way your personal data has been processed, please let us know in the first instance. We will acknowledge your complaint within 30 days, investigate any issues you have raised while keeping you informed of progress, and advise you of the outcome without undue delay.