Cafe Assistant

Mary Rush Care Ltd; Bradford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Death in service scheme

Contributory pension scheme

Free onsite parking

Job summary

Mary Rush Care Ltd in Bradford is seeking a Cafe and Takeaway Assistant to warmly welcome guests and provide excellent service. You will support front of house operations and help ensure smooth daily running.

Responsibilities include taking orders, serving food and drinks, handling payments, keeping areas clean, and addressing customer questions. Previous experience in food/serving environment is desirable. On-site role with pension and parking benefits may be available.

Qualifications

• Previous experience in food/serving environment is desirable.
• Strong attention to detail and the ability to follow instructions accurately.
• Excellent organisational skills and the ability to work efficiently under pressure.

Responsibilities

• Greeting and welcoming guests in a warm and professional manner.
• Taking customer orders accurately and efficiently and offering information about menu items when required.
• Serve food and drinks with a friendly and helpful attitude.
• Check in with customers during their meal to make sure they're happy and have everything they need.
• Preparing and serving drinks, including a variety of hot and cold beverages.
• Processing payments using the till system, handling both cash and card transactions.
• Clearing tables promptly and ensuring the restaurant remains clean and tidy.
• Washing cutlery, crockery, and pots, and maintaining cleanliness in food service areas.
• Maintaining a clean and welcoming front of house environment throughout the day.
• Housekeeping- making sure workstations and back of house areas are cleaned throughout the day.
• Dealing with customer complaints in a professional manner, directing to a manager if needed.

Skills

Customer service

Attention to detail

Organisational skills

Ability to work under pressure

Job description

As a Cafe and Takeaway Assistant, your primary role is to ensure every customer enjoys a warm welcome and excellent service. You'll support the smooth day-to-day running of the front of house areas.

Your key priorities and duties will be:

Greeting and welcoming guests in a warm and professional manner

Taking customer orders accurately and efficiently and offering information about menu items when required

Serve food and drinks with a friendly and helpful attitude

Check in with customers during their meal to make sure they're happy and have everything they need

Preparing and serving drinks, including a variety of hot and cold beverages

Processing payments using the till system, handling both cash and card transactions

Clearing tables promptly and ensuring the restaurant remains clean and tidy

Washing cutlery, crockery, and pots, and maintaining cleanliness in food service areas

Maintaining a clean and welcoming front of house environment throughout the day

Housekeeping- making sure workstations and back of house areas are cleaned throughout the day

Dealing with customer complaints in a professional manner, directing to a manager if needed

Qualifications

Previous experience in food/serving environment is desirable

Strong attention to detail and the ability to follow instructions accurately.

Excellent organisational skills and the ability to work efficiently under pressure.

A passion for quality food and a commitment to maintaining high standards.

What we offer:

• Death in service scheme
• Contributory pension scheme
• Free onsite parking

Screening Questions

• Do you have experience in a similar role?
• Describe your customer service experience