Coffee Shop Assistant

Boundary Outlet; Shiremoor; On-site; GBP 13,776 - 16,531; Part time

Benefits offered by this job

Company Pension Scheme

Employee Assistance Programme

Long Service Awards

Store Discount

Free Parking

Subsidised Meals

Learning & Development Training

Job summary

Boundary Outlet is seeking a Coffee Shop Assistant to create a warm atmosphere for customers. This role involves preparing and serving food and beverages while ensuring cleanliness and excellent customer service.

The ideal candidate will have a friendly attitude, strong communication skills, and the ability to thrive in a fast-paced environment. Various employee perks, including a pension scheme and store discounts, are offered.

Qualifications

• A friendly, enthusiastic attitude and a passion for customer service.
• Strong communication and teamwork skills.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet and serve customers with a smile, ensuring they feel welcome.
• Prepare and serve hot and cold drinks, snacks, and light meals.
• Maintain cleanliness and hygiene across the coffee shop.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

Job Title

Coffee Shop Assistant

Location

Boundary Outlet - Newcastle

Hours

16 hours a week working 4 days out of 7

About Us

Boundary Outlet is not just a shopping destination – it’s a place where customers can relax and recharge. Our in-store coffee shop provides a welcoming environment, delicious refreshments, and outstanding service, making it a key part of the customer experience.

Role Overview

As a Coffee Shop Assistant, you’ll help create a warm, friendly atmosphere where customers can enjoy great food and drink. From preparing orders to keeping the space spotless, you’ll ensure every visit to our coffee shop is memorable for the right reasons.

Key Responsibilities

• Greet and serve customers with a smile, ensuring they feel welcome.
• Prepare and serve hot and cold drinks, snacks, and light meals to a high standard.
• Handle payments at the till, ensuring accuracy and efficiency.
• Maintain cleanliness and hygiene across the coffee shop, including tables, counters, and equipment.
• Assist with restocking and organising supplies as needed.
• Provide excellent customer service by answering questions and accommodating requests.

What We’re Looking For

• A friendly, enthusiastic attitude and a passion for customer service.
• Strong communication and teamwork skills.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail, particularly in food preparation and hygiene standards.
• Previous experience in a coffee shop or hospitality setting is beneficial but not essential, as full training will be provided.

The Perks

• Company Pension Scheme
• Employee Assistance Programme
• Long Service Awards
• Store Discount
• Free Parking
• Subsidised Meals
• Learning & Development Training