Cafe Assistant

Norwich City Community Sports Foundation; Norwich; On-site; GBP 12,000 - 17,000; Part time

Job summary

A community-focused organization in Norwich is looking for a Café Assistant to join their team. The role involves supporting day-to-day operations, offering excellent customer service, and preparing food and beverages. Candidates should have a positive attitude, good communication skills, and basic food preparation knowledge. This is a casual contract with an hourly rate depending on age and experience.

Qualifications

• Excellent communication skills.
• Willingness to learn and adapt.
• Ability to handle busy environments.

Responsibilities

• Support daily café operations and customer service.
• Prepare barista-style coffees and basic food items.
• Maintain cleanliness and assist with catering.
• Maintain cleanliness and food safety standards.
• Assist with residential catering as needed.

Skills

Friendly and approachable

Strong customer service skills

Basic food preparation skills

Ability to work flexibly

Experience with POS systems

Barista experience

Tools

POS systems

Job description

Salary: Hourly rate, depending on age and experience

Contract Type: Casual

Line Manager: Catering Manager

The responsibility of the Café Assistant is to support the day-to-day operations of the café, providing excellent customer service, preparing barista-style coffees and basic café food, handling transactions, maintaining cleanliness, and assisting with residential catering as needed.

Objectives

Deliver a high-quality, friendly café experience for all customers through efficient service and attention to detail.

Support the wider catering team by contributing to food preparation and service for residential and event-based catering.

Knowledge, skills and experience - Essential

Friendly and approachable with good communication skills.

Strong customer service skills with a positive, "can-do" attitude.

Basic food preparation skills and willingness to learn.

Ability to work flexibly and adapt to changing demands.

Ability to work in a busy, fast-paced environment.

• Experience with POS systems

Barista experience or knowledge of coffee preparation.

Basic understanding of food safety, hygiene, and health regulations.

Interview Dates

On request

We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. All candidates shortlisted for interview will be informed by mail or phone. If you have not been contacted within a week of the closing dates, this means you have been unsuccessful.