Café Assistant

HR Duo, Ltd.; Bagshot; On-site; GBP 12,000 - 15,000; Full time

Job summary

Longacres Garden Centre is hiring a Café Assistant for its busy The Green House Café in Bagshot. You will join a valued team, handling customer orders, front-of-house duties and ensuring high service standards in a friendly, supportive environment.

Role offers a competitive hourly rate with no evenings or split shifts and opportunities for progression within the garden centre network. Flexible hours to meet business needs.

Qualifications

• Good verbal and written English communication skills are essential.
• Presentable appearance and good personal hygiene.
• Basic knowledge of food hygiene.
• Passionate about delivering customer satisfaction.
• Flexible in terms of working hours.

Responsibilities

• Welcome guests on arrival and bid them farewell.
• Take guests orders and record them at the till.
• Maintain good knowledge of food and drinks.
• Ensure high standards of food hygiene and health and safety.
• Serve guests food and drinks and check satisfaction.
• Till operation and processing orders.
• Housekeeping of the restaurant area including floors and tables.

Skills

English communication

Personal appearance

Food hygiene basic

Customer satisfaction

Flexible hours

Job description

We are looking for a passionate Café Assistant to join our team, you will work as part of a valued team working in our busy café, your main role will be to fulfil customer orders, work the front of house and ensure our customers are served to a high standard.

Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices. Established in 1979 as a family-run business, Longacres has grown to include six stores across the South East of England, employing over 700 staff in 2026. As a growing company, we provide ample opportunities for personal development and learning within a supportive, inclusive, and friendly team environment. We are deeply committed to our loyal customers, delivering high quality products while maintaining affordability. Guided by our core values - trust and integrity, family, teamwork, accountability, and retail excellence - we strive to continuously enhance the customer experience and foster lasting relationships.

· Competitive hourly rate.

· Fantastic opportunity for advancement and progression

· You will benefit from retail style hours with no evenings or split shifts

Store: Bagshot

Department: The Green House Café

Contract: Zero-hour

Hours: Varies on business needs

Key Responsibilities and Duties

· Welcome guests on arrival and bid them farewell.

· Take guests orders and put them on a till.

· Good knowledge of food and drinks.

· Ensuring you and your team have high standards of food hygiene and follow the rules of health and safety.

· Serve guests food & drinks and check on their satisfaction.

· Till operation

· Housekeeping of the Restaurant (Cleaning floors, tables, back areas)

Key Skills and Competencies

· Good verbal and written English communication skills are essential as well as eligibility to work in the UK.

· Good personal appearance and hygiene.

· Basic knowledge of food hygiene.

· Passionate about customer satisfaction.

· You must be flexible in terms of the working hours required of you.

Additional Information

Number of positions: 1

Contact:

Name: Recruitment Team

Phone: [phone]

You have the right to lodge a complaint with us via Longacres as well as the Information Commissioner's Office (ICO) if you believe we have not complied with the requirements of the UK GDPR or Data Protection Act 2018 in relation to your personal data. If you have any concerns about the way your personal data has been processed, please let us know in the first instance. We will acknowledge your complaint within 30 days, investigate any issues you have raised while keeping you informed of progress, and advise you of the outcome without undue delay.