Cabin Crew Summer 2027

TUI AG; Newcastle upon Tyne; Presencial; GBP 21.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday benefits

Wellbeing support

In-house training

Uniform and parking

Foreign exchange rates

Pension scheme

Descripción de la vacante

TUI AG is seeking cabin crew professionals in the United Kingdom to deliver exceptional customer service while prioritising safety throughout flights. You will build rapport with passengers, support colleagues, and adapt to changing rosters and on-board emergencies with a proactive, team-focused mindset.

Successful applicants will undergo Safety, First Aid & Service training and must be ready for a demanding, 24/7 flight programme, carrying out duties in English and maintaining high professional

Formación

• Delivers exceptional customer service with a sales through service mindset.
• Communicates clearly with passengers and crew to maintain safety and service standards.
• Works well in a team and adapts to changing situations on board.

Responsabilidades

• Provide outstanding customer service to passengers.
• Follow safety, first aid and service procedures at all times.
• Collaborate with crew to ensure smooth operations and safety.

Conocimientos

Customer service

Communication

Teamwork

English proficiency

Flexibility

Descripción del empleo

• As Cabin Crew member, you'll deliver exceptional customer service with a 'sales through service' mind-set. As a 'maker of happy' customer satisfaction is at the heart of everything you do.
• Your priority is the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these. You'll always be looking for opportunities to grow and develop.
• A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues.
• Committed and passionate, you'll enjoy working as a team to deliver results.
• Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same.

ABOUT YOU

• Passionate about delivering exceptional customer service and going the extra mile.
• Motivated to complete and pass our training in Safety, First Aid & Service, then apply it confidently.
• Skilled at handling multiple priorities, solving problems, and staying composed even under pressure.
• A collaborative team player with strong communication, fluent in English for a smooth interaction with passengers and colleagues.
• Flexible and positive mindset, ready for a role where no two days are the same.

ABOUT (Y)OUR REQUIREMENTS

• You're 18 years of age on the first day of your new entrant course.
• You're able to reach a height of 6ft.2" or 1.89 m, bare feet flat on the floor.
• Able to perform all regulatory duties including being able to sit and fully fasten an aircraft over-shoulder jump seat harness.
• You're able to swim at least 25 meters.
• You're willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment.
• You can understand, speak and write good English equivalent to CEFR B2 or ILR L3.
• Able to work shifts across a 24/7 flight programme and be able to report in uniform at home base in 90 minutes.
• Must hold a valid UK or Irish passport with 6 months validity and any necessary visas for travel. Successful candidates will be required to undergo background security checks, where positive results are required and provide proof of required vaccinations in accordance with company and regulatory guidelines.

From a workplace to a place to belong. At TUI we embrace diversity, equality and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

ABOUT OUR OFFER

• Fantastic holiday benefits including discounts, special offers and life assurance.
• Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career.
• Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere.
• Complimentary uniform and work-related airport parking.
• Excellent rates with foreign exchange.
• Pension scheme.