Cabin Crew Summer 2027 - Belfast

TUI; Belfast City District; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Holiday benefits

Life assurance

Health and wellbeing support

In-house training

Uniform and parking

Pension scheme

Job summary

TUI is seeking Cabin Crew in the United Kingdom to deliver outstanding customer service while ensuring safety and compliance. You will engage with passengers, follow all safety procedures, and work closely with your team to provide a seamless travel experience.

You should be ready for 24/7 flight rosters, demonstrate flexibility, and maintain high standards of professionalism and communication in English. Training is provided, with benefits and pension support included.

Qualifications

• Demonstrates exceptional customer service and a positive attitude.
• Works effectively within a team to achieve results.
• Strong communication skills and ability to engage with passengers and colleagues.
• Fluent in English for smooth interactions with customers and crew.

Responsibilities

• Deliver exceptional customer service with a sales-through-service approach.
• Prioritise safety and follow all safety, first aid and service procedures.
• Communicate effectively, building relationships with passengers and staff.
• Work as part of a team to deliver results and adapt to change.
• Be flexible with rostering and able to handle onboard emergencies.

Skills

Customer service

Teamwork

Communication

English fluency

Job description

Are you ready to take your career to new heights? At TUI, we’re looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety.

About Our Offer

• Fantastic holiday benefits including discounts, special offers and life assurance
• Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
• Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere
• Complimentary uniform and work-related airport parking
• Excellent rates with foreign exchange
• Pension scheme

About The Job

• As Cabin Crew member, you’ll deliver exceptional customer service with a ‘sales through service’ mind-set. As a ‘maker of happy’ customer satisfaction is at the heart of everything you do.
• Your priority is the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these. You’ll always be looking for opportunities to grow and develop.
• A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues.
• Committed and passionate, you’ll enjoy working as a team to deliver results.
• Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same.

About You

• Passionate about delivering exceptional customer service and going the extra mile.
• Motivated to complete and pass our training in Safety, First Aid & Service, then apply it confidently.
• Skilled at handling multiple priorities, solving problems, and staying composed even under pressure.
• A collaborative team player with strong communication, fluent in English for a smooth interaction with passengers and colleagues.
• Flexible and positive mindset, ready for a role where no two days are the same.

About (y)our Requirements

• You’re 18 years of age on the first day of your new entrant course
• You’re able to reach a height of 6ft.2" or 1.89 m, bare feet flat on the floor
• Able to perform all regulatory duties including being able to sit and fully fasten an aircraft over-shoulder jump seat harness
• You’re able to swim at least 25 meters
• You’re willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment
• You can understand, speak and write good English equivalent to CEFR B2 or ILR L3
• Able to work shifts across a 24/7 flight programme and be able to report in uniform at home base in 90 minutes.
• Must hold a valid UK or Irish passport with 6 months validity and any necessary visas for travel. Successful candidates will be required to undergo background security checks, where positive results are required and provide proof of required vaccinations in accordance with company and regulatory guidelines.

From a workplace to a place to belong. At TUI we embrace diversity, equality and inclusion, encouraging everyone to come as you are, because together, our potential is limitless*.

• We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.