Cabin Crew Summer 2027

TUI AG; Wootton Bridge; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Holiday discounts

Life assurance

Wellbeing support

In-house training

Uniform provided

Airport parking

Foreign exchange

Pension scheme

Job summary

TUI AG in Gatwick, United Kingdom is hiring Cabin Crew on a fixed-term, full-time basis. If you love travel, delivering outstanding service and prioritizing safety, this role could be for you.

You'll join a team that puts customers first and offers comprehensive training and development. You must be 18+, reach 1.89 m, hold a UK or Irish passport, pass safety and medical checks, and be fluent in English (CEFR B2).

Qualifications

• 18 years of age on the first day of the entrant course.
• Height of 6ft 2in (1.89 m) bare feet.
• Able to perform regulatory duties including sitting and fastening the aircraft jump seat harness.
• Able to swim at least 25 metres.
• Willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical.

Responsibilities

• Deliver exceptional customer service with a 'sales through service' mindset.
• Maintain safety by following all safety, first aid and service procedures and be disciplined in applying them.
• Communicate effectively and build relationships with customers and colleagues.
• Work as part of a team to deliver results.
• Be flexible to adapt to roster changes, onboard emergencies and new technology.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

Gatwick, United Kingdom Onsite Fixed term Full Time 37 140936 Please submit just one application for your first-preference base. Please note that this role may close quickly if our requirements are met, so we encourage you to apply as soon as possible.

• As Cabin Crew member, you'll deliver exceptional customer service with a 'sales through service' mind-set. As a 'maker of happy' customer satisfaction is at the heart of everything you do.
• Your priority is the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these. You'll always be looking for opportunities to grow and develop.
• A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues.
• Committed and passionate, you'll enjoy working as a team to deliver results.
• Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same.

ABOUT YOU

• Passionate about delivering exceptional customer service and going the extra mile.
• Motivated to complete and pass our training in Safety, First Aid & Service, then apply it confidently.
• Skilled at handling multiple priorities, solving problems, and staying composed even under pressure.
• A collaborative team player with strong communication, fluent in English for a smooth interaction with passengers and colleagues.
• Flexible and positive mindset, ready for a role where no two days are the same.

ABOUT (Y)OUR REQUIREMENTS

• You're 18 years of age on the first day of your new entrant course
• You're able to reach a height of 6ft.2" or 1.89 m, bare feet flat on the floor
• Able to perform all regulatory duties including being able to sit and fully fasten an aircraft over-shoulder jump seat harness
• You're able to swim at least 25 meters
• You're willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment
• You can understand, speak and write good English equivalent to CEFR B2 or ILR L3
• Able to work shifts across a 24/7 flight programme and be able to report in uniform at home base in 90 minutes.
• Must hold a valid UK or Irish passport with 6 months validity and any necessary visas for travel. Successful candidates will be required to undergo background security checks, where positive results are required and provide proof of required vaccinations in accordance with company and regulatory guidelines.

From a workplace to a place to belong. At TUI we embrace diversity, equality and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

Are you ready to take your career to new heights? At TUI, we’re looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, we want to hear from you!

ABOUT OUR OFFER

• Fantastic holiday benefits including discounts, special offers and life assurance
• Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career
• Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere
• Complimentary uniform and work-related airport parking
• Excellent rates with foreign exchange
• Pension scheme