Cabin Crew (Stansted Summer 2027)

TUI; Bentfield; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Fantastic holiday benefits

Health and wellbeing support

Free in-house training

Complimentary uniform

Airport parking

Pension scheme

Foreign exchange rates

Job summary

TUI Cabin Crew at Stansted seeks motivated individuals to deliver exceptional customer service on board, while maintaining rigorous safety and first-aid procedures. You will communicate clearly, adapt to varying situations, and work as part of a supportive team across a 24/7 flight programme.

Valid passport and medical checks are required. You will undergo comprehensive training in safety and service, enjoy holiday benefits and uniform provision, with opportunities to develop within a dynamic,

Qualifications

• Age: 18 years on first entrant course.
• Height: 6ft 2in (1.89 m) bare feet on the floor.
• Regulatory duties: able to sit and fasten aircraft jump seat harness.
• Swim: at least 25 metres.
• Testing: willing to undertake Psychoactive Testing and UK CAA Cabin Crew Medical.
• Language: English proficiency at CEFR B2 or ILR L3.
• Flexibility: able to work shifts across a 24/7 programme and report within 90 minutes.
• Documentation: valid UK or Irish passport with 6 months validity + visas if needed.
• Background checks: positive results required.
• Vaccinations: provide proof as required.

Responsibilities

• Deliver exceptional customer service with a sales-through-service mindset.
• Implement safety, first aid and service procedures with discipline and care.
• Communicate confidently and adapt style to build relationships quickly.
• Collaborate with crew to deliver results and support teammates.
• Embrace change and onboard new technology; encourage others to learn.

Skills

Fluent English

Emotional intelligence

Multitasking

Teamwork

Job description

What You\u2019ll Be Doing.

On Board: Deliver exceptional customer service with a 'sales through service' mindset—customer satisfaction is at the heart of everything you do.

• Implement all safety, first aid, and service procedures with discipline and care.
• Be a confident communicator, demonstrating emotional intelligence and adapting your style to build relationships quickly.
• Work collaboratively with your team to deliver results, supporting your fellow crew members every step of the way.
• Embrace change and the unexpected—from roster adjustments to onboard situations, mastering new tech and encouraging others to do the same.

Your Priorities:

• Safety First: The safety of our customers is your number one priority—always.
• Always Growing: Look for opportunities to grow and develop—we invest in your potential.
• Team Spirit: Work collaboratively to deliver results, supporting your fellow crew members.
• Flexibility: Embrace change and the unexpected with a positive attitude.

What We\u2019re Looking For.

• Passionate about delivering exceptional customer service and going the extra mile.
• Motivated to complete and pass our training in Safety, First Aid, and Service, then apply it confidently.
• Skilled at handling multiple priorities, solving problems, and staying composed under pressure.
• A collaborative team player with strong communication and fluent English for smooth interaction with passengers and colleagues.
• Flexible and positive with a mindset ready for a role where no two days are the same.

Requirements.

• Age: 18 years of age on the first day of your new entrant course.
• Height: Able to reach a height of 6ft.2" or 1.89 m, bare feet flat on the floor.
• Regulatory Duties: Able to perform all regulatory duties, including being able to sit and fully fasten an aircraft over-shoulder jump seat harness.
• Swimming: Able to swim at least 25 meters.
• Testing: Willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment.
• Language: Can understand, speak, and write good English equivalent to CEFR B2 or ILR L3.
• Flexibility: Able to work shifts across a 24/7 flight programme and be able to report in uniform at your home base within 90 minutes.
• Documentation: Must hold a valid UK or Irish passport with 6 months validity and any necessary visas for travel.
• Background Check: Successful candidates will be required to undergo background security checks, where positive results are required.
• Vaccinations: Provide proof of required vaccinations in accordance with company and regulatory guidelines.

What You\u2019ll Enjoy.

• Fantastic holiday benefits—including discounts, special offers, and life assurance.
• Health and Wellbeing support in five key areas: Financial, Health, Social, Community, and Career.
• Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere.
• Complimentary uniform and work-related airport parking.
• Excellent rates with foreign exchange.
• Pension scheme—we help you plan for the future.

Why TUI?

TUI is more than a travel company—we're a global family of brands that connects people to unforgettable experiences. When you join TUI Cabin Crew at Stansted, you become part of:

• A supportive, inclusive culture where your contribution is valued.
• A dynamic, fast-paced environment where every flight brings new opportunities.
• The chance to make a difference—turning travel dreams into reality for millions of guests.
• A career that takes you places—both professionally and personally.