BWC Service Technician

Culligan UK; Hemel Hempstead; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Company van

23 days' holiday + BH

Pension scheme

Uniform & Tablet supplied

Sick pay

Employee assistance programme

Career progression

Job summary

Culligan UK is seeking a Bottled Water Cooler Field Service Technician based in Hemel Hempstead. You will service, repair and maintain bottled water coolers, ensuring systems operate correctly and safely for customers.

A focus on delivering high-quality customer service and on-site troubleshooting will be essential. The role offers weekday hours, a company van with private use option, and ongoing training with opportunities for progression.

Qualifications

• Full and valid driving licence is required with a maximum of 6 points.
• Ability to diagnose and resolve technical issues effectively.
• Strong hands-on experience and DIY skills.
• Excellent communication skills and ability to build rapport with customers.

Responsibilities

• Complete all scheduled activities for service, repair, maintenance and exchange of Bottled Water Coolers.
• Ensure scheduled cleaning/repairs are completed daily.
• Document all sanitisation activities and report complete jobs via handheld device.
• Report any potential failures.
• Replenish the van once a week at our site in Hemel Hempstead.

Skills

Full driving licence

Diagnose technical issues

Hands-on / DIY skills

Excellent communication

Job description

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan's complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we're committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan's complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we're committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

The Role

We're excited to welcome a motivated Bottled Water Cooler Field Service Technician to join our team at Culligan!

In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.

This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes.

Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.

Hours of Work

Monday - Friday 07:00am-5:00pm

Responsibilities

• Complete all scheduled activities for service, repair, maintenance and exchange of Bottled Water Coolers
• Ensure scheduled cleaning/repairs are completed daily
• Document all sanitisation activities and report complete jobs via handheld device
• Report any potential failures
• Replenish the van once a week at our site in Hemel Hempstead

Requirements

• A full and valid driving license with a maximum of 6 points
• Ability to diagnose and resolve technical issues effectively
• Strong hands on experience & DIY skills
• Excellent communication skills and the ability to build rapport with customers

Benefits

• Monday - Friday Days working pattern
• Small Company van with private use option available
• Uniform & Tablet supplied
• 23 days' holiday + Bank Holidays - increasing with long service
• Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
• Company Pension scheme
• Company Sick Pay
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression