Business Technology Analyst

Alliance Pharmaceuticals Limited; Chippenham; On-site; GBP 45,000 - 65,000; Full time

Job summary

Alliance Pharmaceuticals Limited is seeking a Business Technology Analyst to partner with Legal, HR, Innovation & Scientific Affairs to deliver and enhance critical systems that support people and processes across the business.

You'll configure, improve and support applications and automation solutions, gather requirements, and manage multiple projects with stakeholders while driving continuous improvement as the business scales.

Qualifications

• Experience configuring and supporting business applications.
• Experience delivering enhancements or automation projects.
• Experience with workflow automation platforms such as Power Platform or Workato.
• Experience across full delivery lifecycle from requirements to deployment and support.
• Excellent stakeholder management and communication skills.

Responsibilities

• Configure, improve and support a portfolio of business applications and workflows.
• Gather requirements and translate into technical solutions.
• Deliver automation and process improvements.
• Coordinate testing, releases and system upgrades.
• Create and maintain technical documentation and support procedures.
• Support day-to-day administration and troubleshooting.

Skills

Stakeholder management

Analytical problem-solving

Configure and support business apps

Workflow automation

Multi-project management

Strong communication skills

Tools

Power Platform

Workato

Job description

Business Technology Analyst - Legal, HR & Innovation & Scientific Affairs

At Alliance Pharmaceuticals, we're an ambitious and growing Consumer Healthcare business where technology plays a pivotal role in enabling our continued success.

As a Business Technology Analyst, you'll partner with teams across Legal, HR, Innovation & Scientific Affairs (Quality, Regulatory, Medical Information, Pharmacovigilance) to deliver and enhance business-critical systems that support our people, processes and customers.

This is an opportunity to combine technology, process improvement and stakeholder engagement in a role where your work will have visible impact across the organisation. You'll collaborate with a diverse range of functions, influence how systems and processes evolve, and help drive the continuous improvements needed to support a business that is scaling at pace.

If you enjoy solving complex problems, building strong relationships and delivering technology solutions that make a genuine difference, you'll thrive at Alliance.

What you’ll be doing

Working closely with business stakeholders and technology colleagues, you'll help configure, improve and support a portfolio of applications and workflow automation solutions that underpin critical business functions.

You’ll:

• Gather and clarify business requirements
• Configure and enhance business applications, workflows and reports
• Deliver automation and process improvement initiativesSupport day-to-day application administration and troubleshooting
• Coordinate testing, releases and system upgrades
• Create and maintain technical documentation and support procedures
• Identify opportunities to improve processes through technology and automation

What we’re looking for

We're interested in people who are naturally curious, solutions-focused and enjoy translating business needs into practical technology solutions.

• Experience configuring and supporting business applications
• Experience delivering enhancements, workflow improvements or automation projects
• Exposure to workflow automation platforms such as Power Platform, Workato or similar
• Experience supporting systems throughout the full delivery lifecycle, from requirements gathering through to testing, deployment and support
• Strong stakeholder management and communication skills
• The ability to work independently while managing multiple priorities
• Experience with HighQ, DocuSign, Moorepay, HR, Legal, Regulatory or Quality systems would be advantageous.
• Good communicator and ability to manage multiple projects simultaneously