Business Systems & Network Support Coordinator

Speedyfreight; Knutsford; On-site; GBP 33,000 - 37,000; Full time

Benefits offered by this job

Salary up to £35,000

Performance bonus

Office-based role in Knutsford

Learning and development

Influence a growing national franchise

Job summary

Speedy Freight is seeking a Business Systems & Network Support Coordinator to join our Knutsford-based team. You will be the go-to person for franchisees, branches and internal teams, ensuring systems like HubSpot, TMS, FAME and ZoomInfo are used effectively across the network.

You will create dashboards, produce reports and deliver engaging onboarding to help teams work smarter and make better decisions. This is an on-site role supporting a fast-paced logistics network.

Qualifications

• Experience in a commercial, operational or CRM-focused role.
• Experience with HubSpot CRM or similar CRM.
• Strong Excel and reporting skills.
• Ability to create dashboards and train others.

Responsibilities

• Support users of HubSpot, TMS, FAME and ZoomInfo.
• Help franchisees maximise value from systems.
• Create reports and dashboards showing business performance.
• Turn data into practical recommendations for decision-making.
• Deliver engaging onboarding and systems training.
• Share best practices across the franchise network.
• Support new system launches and process improvements.
• Collaborate with Operations, Marketing and IT to improve ways of working.

Skills

HubSpot CRM

Stakeholder management

Data analysis

Problem solving

Tools

Microsoft Excel

Power BI

Reporting tools

Job description

Business Systems & Network Support Coordinator

Department: Operations

Employment Type: Full Time

Location: Speedy Freight- UK

Reporting To: Network Development Manager

Compensation: £35,000 / year

Description

On site - Knutsford

At Speedy Freight, we're more than a logistics business. We're a nationwide network of ambitious franchise owners supported by great people, smart systems and a culture built around getting things done.

We're looking for someone who loves solving problems, spotting opportunities and helping people get the most from technology.

This isn't an IT support role.

You'll become the go-to person for our franchisees, branches and in house sales & marketing teams, helping them use systems like HubSpot, our Transport Management System (TMS), FAME and ZoomInfo to work smarter, win more business and make better decisions.

If you enjoy working with people just as much as data, you'll fit right in.

What you'll be doing...

You'll work closely with franchisees, sales teams and operational colleagues to make sure our systems are being used effectively across the network.

Your day could include:

• Supporting users with HubSpot, TMS, FAME and ZoomInfo
• Helping franchisees get the most from our systems
• Creating reports and dashboards that highlight business performance
• Turning data into practical recommendations
• Delivering engaging onboarding and systems training
• Sharing best practice across the franchise network
• Supporting new system launches and process improvements
• Working with Operations, Marketing and IT to continually improve the way we work

What we're looking for...

You’ll probably have experience in a commercial, operational or CRM-focused role where you've supported users, analysed data and improved business processes.

We're particularly interested in people who have experience with:

• HubSpot CRM (or another CRM platform)
• Microsoft Excel and reporting
• Creating dashboards (Power BI would be a bonus)
• Training colleagues on systems and processes
• Working within transport, logistics or another fast-paced operational environment
• Building relationships with multiple stakeholders
• Finding practical solutions rather than just highlighting problems

Most importantly, you'll be someone who enjoys helping others succeed and isn't afraid to roll your sleeves up.

Why join us...

Speedy Freight are growing, evolving and investing in our franchise network.

That means you'll have the opportunity to influence how our systems are used across the business, work with colleagues at every level and genuinely see the impact of your work.

You'll join a supportive team where ideas are welcomed, initiative is encouraged and no two days look the same. We offer;

• Up to £35,000 salary
• Performance bonus
• Office-based role in Knutsford
• Ongoing learning and development
• Opportunity to influence a growing national franchise network
• Friendly, collaborative culture
• A business where your ideas can make a real difference