Business Systems & Data Specialist

XIST4 IT Recruitment Ltd; West of England; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A Bristol-based technology-led professional services firm seeks a Business Systems & Data Specialist to own CRM, Power BI, and SaaS tooling in a hybrid setup.

You will manage users, permissions, access, and data quality; maintain Power BI reporting; automate manual work and roll out new software, ensuring GDPR compliance. The role reports to the Head of Operations and requires the ability to present to senior stakeholders and push back when needed.

Qualifications

• You've owned business systems day to day and kept them running.
• Hands-on administration of users, permissions, configuration and access across SaaS platforms or CRM.
• Supporting colleagues with system, device and access problems, including joiners and leavers.
• Analysing data and maintaining reports or dashboards, ideally in Power BI.
• The confidence to present to senior people and challenge when needed.
• Turning practical requests into changes with documentation to match.
• Working knowledge of GDPR.
• Existing right to work in the UK.

Responsibilities

• Manage user access, roles, and permissions across SaaS and CRM.
• Keep Power BI reports accurate and meaningful.
• Automate manual tasks and roll out new software for user adoption.

Skills

Business systems administration

User administration

Permissions & access management

Power BI / data dashboards

Data analysis

Stakeholder presentation

Documentation

GDPR

Right to work in the UK

Tools

Power Automate

Zapier

Make / n8n

AI tools

Outsourced IT management

Job description

Business Systems & Data Specialist | CRM, Power BI, SaaS | Bristol, hybrid

£50,000 to £55,000. Permanent.
Bristol, Hybrid, three days a week in the office.

When a system breaks, someone can't get access, or a consultant needs numbers for a pitch by this afternoon, you're who they come to. When something doesn't make sense, you're the one who says so.

Our client is a technology-led professional services firm of around 50 people, whose consultants spend their days with CEOs and boards. They'll expect the person running their systems and data to hold their own in the room.

The systems are modern and integrated: a CRM, Microsoft reporting and automation tools, and the SaaS platforms a small firm runs on. Nothing enterprise-scale. There's no internal IT department, just a managed IT provider for specialist work. The logins, laptops, access and everyday fixes are yours.

You'd be the only person doing this. No systems team, no data team, no weekly brief. You report to the Head of Operations and you're trusted to decide what matters and push back when something is wrong.

The job

Systems. Users, permissions, access and configuration. Joiners and leavers. The CRM questions nobody else can answer.

Data. The Power BI reporting is already built. You keep it accurate, improve data quality, find what the numbers are really saying, and take that to senior colleagues with a view on what to do. Some of those figures go in front of clients, so they have to be right.

Improvement. Automating manual work, and rolling out new software until people actually use it.

What you'll bring

Essential:

• You've owned business systems day to day, or been the one everyone relied on to keep them running.
• Hands-on administration of users, permissions, configuration and access across SaaS platforms or CRM.
• Supporting colleagues with system, device and access problems, including joiners and leavers.
• Analysing data and maintaining reports or dashboards, ideally in Power BI, including messy data.
• The confidence to present to senior people, give a straight view and challenge when needed.
• Turning practical requests into changes people actually use, with documentation to match.
• Working knowledge of GDPR.
• Existing right to work in the UK.

Useful: Power Automate, Zapier, Make or n8n, AI tools, managing an outsourced IT provider, systems migration.

Who this suits

You've probably been a Business Systems Administrator, CRM Manager or Systems and Data Specialist, somewhere small enough that you knew how everything fitted together. You're as comfortable in the data as in the systems. People listen to you because you've earned it.

Strong data people are welcome, as long as fixing logins and supporting colleagues is part of the job you want. If it isn't, or you're used to a larger team with a clear remit, this isn't it.

We welcome applicants from every background and will support reasonable adjustments.