Business Systems & Data Specialist

XIST4 IT Recruitment Ltd; Gloucester; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

This Bristol-based technology-led professional services firm seeks a Systems & Data Specialist to own and optimize the CRM, data and reporting stack. You will manage user access, maintain Power BI dashboards, automate processes, and ensure data quality while collaborating with senior stakeholders.

Hybrid role, three days in the office. Key responsibilities include administrating users and permissions, improving data quality, and presenting actionable insights to leadership.

Qualifications

• Own day-to-day business systems and be the go-to person for reliability.
• Administer users, permissions, configuration and access across SaaS platforms or CRM.
• Support colleagues with system, device and access issues including joiners and leavers.
• Analyse data and maintain Power BI reports and dashboards.
• Present insights to senior stakeholders with a straight, informed view.
• Document changes and translate requests into practical system updates.
• Maintain GDPR compliance in processes and data handling.
• Existing right to work in the UK.

Responsibilities

• Manage users, permissions, and access across SaaS and CRM.
• Keep Power BI reports accurate and accessible to leadership.
• Automate and roll out software to improve usage.
• Respond to access issues and support colleagues.
• Ensure data quality and governance.

Skills

Business systems administration

User access management

Power BI reporting

Data analysis

Stakeholder communication

Documentation

GDPR compliance

Right to work in UK

Tools

Power BI

CRM systems

SaaS platforms

Power Automate

Zapier

Make/n8n

AI tools

Job description

Business Systems & Data Specialist CRM, Power BI, SaaS Bristol, hybrid

£50,000 to £55,000. Permanent.
Bristol, Hybrid, three days a week in the office.

When a system breaks, someone can't get access, or a consultant needs numbers for a pitch by this afternoon, you're who they come to. When something doesn't make sense, you're the one who says so.

Our client is a technology-led professional services firm of around 50 people, whose consultants spend their days with CEOs and boards. They'll expect the person running their systems and data to hold their own in the room.

The systems are modern and integrated: a CRM, Microsoft reporting and automation tools, and the SaaS platforms a small firm runs on. Nothing enterprise-scale. There's no internal IT department, just a managed IT provider for specialist work. The logins, laptops, access and everyday fixes are yours.

You'd be the only person doing this. No systems team, no data team, no weekly brief. You report to the Head of Operations and you're trusted to decide what matters and push back when something is wrong.

The job

Systems.

Users, permissions, access and configuration. Joiners and leavers. The CRM questions nobody else can answer.

Data.

The Power BI reporting is already built. You keep it accurate, improve data quality, find what the numbers are really saying, and take that to senior colleagues with a view on what to do. Some of those figures go in front of clients, so they have to be right.

Improvement.

Automating manual work, and rolling out new software until people actually use it.

What you'll bring

Essential:

• You've owned business systems day to day, or been the one everyone relied on to keep them running.
• Hands-on administration of users, permissions, configuration and access across SaaS platforms or CRM.
• Supporting colleagues with system, device and access problems, including joiners and leavers.
• Analysing data and maintaining reports or dashboards, ideally in Power BI, including messy data.
• The confidence to present to senior people, give a straight view and challenge when needed.
• Turning practical requests into changes people actually use, with documentation to match.
• Working knowledge of GDPR.
• Existing right to work in the UK.

Useful:

Power Automate, Zapier, Make or n8n, AI tools, managing an outsourced IT provider, systems migration.

Who this suits

You've probably been a Business Systems Administrator, CRM Manager or Systems and Data Specialist, somewhere small enough that you knew how everything fitted together. You're as comfortable in the data as in the systems. People listen to you because you've earned it.

Strong data people are welcome, as long as fixing logins and supporting colleagues is part of the job you want. If it isn't, or you're used to a larger team with a clear remit, this isn't it.

Let's talk

We welcome applicants from every background and will support reasonable adjustments.