Business & Systems Analyst (12 month FTC)

Cifas; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in fraud prevention is looking for a detail-focused Business & Systems Analyst on a 12-month fixed-term contract in London. You will analyze and deliver Dynamics-based solutions, maintain high data quality standards, and support business readiness for changes. The role requires collaboration across teams to build strong relationships and ensure successful project delivery while contributing to the company's mission of fighting fraud.

Benefits

Remote working with about 2 days in office

Generous annual leave plus bank holidays

Excellent pension package through salary sacrifice

Employee wellbeing services access

Qualifications

• Experience in business and systems analysis throughout the full project lifecycle.
• Strong experience with complex data and systems, specifically Dynamics.
• Ability to present technical concepts clearly to non-technical stakeholders.

Responsibilities

• Analyzing Dynamics-based requirements and solutions.
• Creating To-Be process maps and obtaining stakeholder sign-off.
• Ensuring business readiness for Dynamics-related changes.

Skills

Analytical capabilities

Communication skills

Problem-solving mindset

Process mapping

Data quality management

Education

Degree-level education or equivalent

Tools

Microsoft Power BI

Job description

Social network you want to login/join with:

Business & Systems Analyst (12 month FTC), London

Client:

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 01e469077d9a

Job Views: 8

Posted: 22.06.2025

Expiry Date: 06.08.2025

Job Description:

We are looking for a collaborative and detail-focused Business & Systems Analyst to join our team on a 12-month fixed-term contract. In this role, you will be responsible for analysing and delivering Dynamics-based solutions that align with evolving business needs. Building strong relationships across the organisation will be essential to your success.

A key focus of this position is supporting business readiness for Dynamics-related changes. You will play a vital role in maintaining high data quality standards, ensuring system integrity, and enabling smooth adoption across teams. Success in this role requires strong analytical capabilities, in-depth knowledge of Dynamics, a commitment to data accuracy, and a talent for building strong company-wide partnerships.

Key Responsibilities

• Analysing Dynamics-based requirements and solutions
• Working closely with colleagues to gain understanding of the AS-IS process
• Gathering and analysing data from all systems to support solution options
• Creating To-Be process maps
• Obtaining sign-off for requirements & solutions from all stakeholders and facilitating project meetings where appropriate
• Providing support during the development and testing phase of the solution, tracking and resolving risks, queries, and issues, and ensuring test scripts and results are clearly documented and signed off
• Ensuring business readiness for Dynamics-related changes to Business processes, including providing timely and clear communication, support training, and documentation, and supporting post go-live requirements
• Ensuring the quality of data within Dynamics is to a high standard, to retain confidence in the system
• Driving the adoption of and championing the use of Dynamics across the business, escalating training needs, inconsistent usage, or gaps in the solution
• Deputising for the Project Manager and Lead Business & Systems Analyst when required
• Providing subject matter expertise through effective cross-office collaboration on company-wide projects

Skills, Knowledge, and Expertise

To be successful in this role, you will have:

• A degree-level education or equivalent and/or relevant previous work experience
• Experience in business and systems analysis, ideally throughout the full project lifecycle
• Strong experience in working with complex data and systems, particularly Dynamics or similar platforms, with the ability to implement and optimise solutions
• Proficiency in process mapping, statistics, and management information, and experience with tools such as Microsoft Power BI is desirable
• Excellent communication skills, both written and verbal, with the ability to present technical concepts to non-technical stakeholders and build relationships across teams
• A proactive, problem-solving mindset with the ability to work independently, meet deadlines, and influence and collaborate effectively within a team
• Knowledge of fraud prevention, fraud systems, and fraud prevention technology is desirable
• The ability to consolidate and assess information from various sources to inform decision-making
• High level of personal integrity, empathy, and professionalism, with a solutions-focused approach and a commitment to achieving optimal outcomes

In return for helping us take the fight to fraud, all our employees receive an impressive benefit package, which includes:

• Remote working with approximately 2 days a month in the London office
• Generous annual leave allowance plus bank holidays
• Excellent pension package through salary sacrifice
• Personal and professional growth
• Employee wellbeing services – Wellbeing hub access with resources to various online exercise content, meditation guides, sleep stories, and yoga

We have introduced agile ways of working, allowing teams to decide how best they work, while ensuring regular opportunities to collaborate and innovate. We create an environment to help you unleash your potential and perform the most rewarding work of your career, while keeping your wellbeing at the forefront with initiatives to promote employee wellness.

We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. We are delighted to be recognized in the 2021, 2022, and 2024 best companies to work for listings. We have also been awarded the Investors In People Gold accreditation.

If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.

Cifas is the UK’s leading fraud prevention service, managing the largest database of instances of fraudulent conduct in the country. Our members are organizations from all sectors, sharing their data across those sectors to reduce instances of fraud and financial crime. Operating as a not-for-profit, our teams focus on our mission of fighting fraud rather than creating a financial return for shareholders.

Fraud presents a serious threat to the UK, and our role in protecting businesses, the public, and the economy from fraud is more important than ever. We have ambitious plans to innovate and create new services and products to improve how we and our members tackle fraud.

Our employees play a crucial role in ensuring we remain the UK's leading fraud prevention service and that our members are at the heart of everything we do.