Business Support & Operations Coordinator

Bestway Wholesale; York and North Yorkshire; On-site; GBP 26,000 - 34,000; Full time

Job summary

Bestway Wholesale is seeking a Business Support Coordinator to work with the Business Support Manager and Team Leads, delivering top-tier customer service and administrative support across the organisation and its members.

Key duties include managing the pipeline tracker, maintaining contracts, and ensuring transparency of performance. The role emphasizes exceptional communication, strong IT skills (Excel), and the ability to work collaboratively or independently within a dynamic team.

Qualifications

• Exceptional customer service knowledge.
• Excellent communication skills and ability to liaise with internal departments and external agencies.
• Strong relationship-building and collaboration across teams.

Responsibilities

• Manage pipeline tracker and launch planner.
• Maintain contracts in line with business needs and changes.
• Ensure transparency of performance and information.
• Handle inbound retailer leads within SLA.
• Outbound fact-finding of opportunities with high-profile retailers.

Skills

Customer service

Communication skills

Relationship building

Teamwork

Prioritisation

Attention to detail

Adaptability

Tools

Microsoft Excel

Microsoft Office

Job description

Bestway Wholesale is seeking a Business Support Coordinator to work with the Business Support Manager and Team Leads, delivering top-tier customer service and administrative support across the organisation and its members.

Key duties include managing the pipeline tracker, maintaining contracts, and ensuring transparency of performance. The role emphasizes exceptional communication, strong IT skills (Excel), and the ability to work collaboratively or independently within a dynamic team.