Business Support Officer - Children's Spoke

Dorset Council UK; Weymouth; Hybrid; GBP 21,000 - 30,000; Full time

Job summary

Dorset Council UK is seeking a proactive business support assistant to join the Chesil Locality team. You will provide good quality admin support to Children’s Services, liaise with partners and residents, and support digital transformation where appropriate.

The role requires strong IT skills (Word, Excel), excellent communication, and the ability to handle confidential information. You will work in a blended home/office environment with at least 1 day in the office weekly.

Qualifications

• Proactive and motivated with the ability to prioritise work.
• Attention to detail and confidentiality when handling sensitive information.
• Good IT skills with Microsoft Word and Excel; training provided for in-house systems.

Responsibilities

• Provide high-quality administrative support to operational staff within Children’s Services.
• Communicate with external partners, wider services, residents and colleagues.
• Support digital transformation where appropriate and beneficial.

Skills

Proactive

Prioritisation

Communication skills

Tools

Microsoft Word

Microsoft Excel

Job description

If you enjoy variety in your work, we are offering an exciting opportunity to join us in the Chesil Locality business support team. This team provide administrative support to a range of operational services supporting our local families. You will work alongside supportive colleagues helping us to achieve the best outcomes for our residents, communities and businesses across the county.

What You Can Expect To Be Doing

You will be part of a team of business support colleagues, providing good quality business support to operational staff within Children’s Services. The service is also working towards the digital transformation of our services where it is appropriate and beneficial to do so. Therefore, being able to embrace change and adopt new ways of working is essential. The roles also involve speaking to and communicating with external partners, wider services within the council, operational staff and our residents; therefore effective communication skills, both spoken and in writing are essential. This includes an excellent telephone manner.

About You

We are seeking individuals who are pro-active and motivated, able to prioritise their work and meet deadlines using their initiative while working within set guidelines. Attention to detail and accuracy are key skills along with a good understanding for the need for confidentiality as much of the information we deal with is of a sensitive nature. Good IT skills including the use of Microsoft packages e.g. Word and Excel are essential although training will be provided for our in-house systems. We work a blend of home and office-based working however there is an expectation for attendance in the office on a minimum of 1 day a week or more frequently when there are business needs or training/ workshops to attend, so a degree of flexibility is required.