Business Support Officer

SW Locums Ltd; Greater London; Hybrid; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Southwark Council is seeking an experienced Business Support Officer to join its Children’s Social Care service. You will provide essential administrative support, minute-taking, and multi-agency coordination in a fast-paced, high-pressure environment.

Role requires strong IT skills, excellent communication, and the ability to handle multiple priorities with accuracy. Hybrid working is offered (2 days in office, 3 days from home).

Qualifications

• Multi-agency minute-taking experience preferred (Children’s Services or similar).
• Strong IT and database skills and experience in busy multi-tasking environments.
• Excellent written and verbal communication with high attention to detail.

Responsibilities

• Convene and minute Child Protection Conferences, up to 5 per week.
• Produce accurate minutes and records; draft records via web-based app.
• Ensure plans and minutes are distributed within set deadlines.

Skills

Minute-taking

IT skills

Administrative experience

Communication skills

Organisational skills

Deadline management

Tools

Microsoft Teams

Job description

Business Support Officer – Children’s Services

Location: Peckham, London SE15

Client: Southwark Council

Role: Business Support Officer

Hours: Full-time, Monday–Friday, 9:00am–5:00pm (36 hours per week)

Working Pattern: Hybrid – 2 days in the office / 3 days from home

Pay: £18.00–£20.00 per hour, depending on experience

Start Date: ASAP

Contract: Full-time Locum

About the Role

Southwark Council is looking for an experienced and highly organised Business Support Officer to join its Children’s Social Care service.

This is a busy and important role supporting Child Protection Conferences, requiring excellent administrative, IT and minute-taking skills. The successful candidate will be confident working in a fast-paced, high-pressure environment and able to manage multiple priorities and deadlines effectively.

Key Responsibilities

• Convene and minute Child Protection Conferences, with up to 5 meetings per week.
• Produce accurate and high-quality minutes and records.
• Draft records using a web-based application.
• Ensure plans are completed and distributed within 24 hours.
• Ensure minutes are completed and distributed within 15 working days.
• Attend conferences held both virtually via Microsoft Teams and in person.
• Provide effective administrative support within the Children’s Social Care service.
• Manage multiple tasks and deadlines while maintaining a high level of accuracy and confidentiality.
• Work collaboratively with professionals and agencies involved in Child Protection Conferences.

Essential Experience & Skills

• Multi-agency minute-taking experience, ideally within Children’s Services, Social Care or a similar environment.
• Very strong IT and database skills.
• Proven administrative experience within a busy, highly pressured and multi-tasking environment.
• Excellent written and verbal communication skills.
• Strong organisational skills and the ability to manage competing priorities.
• High attention to detail and accuracy.
• The ability to work independently while also working effectively as part of a wider team.

Desirable Experience

• Knowledge or experience of Child Protection.
• Knowledge of Children’s Social Care.
• Previous experience working within a Local Authority or similar public-sector environment.

Location & Hybrid Working

Travelling to the Peckham office is a requirement of the role. Conferences are held both virtually via Microsoft Teams and in person at Sumner House, Peckham, London SE15.

The role offers a hybrid working arrangement of 2 days in the office and 3 days working from home, subject to service requirements.

Why Apply?

This is an excellent opportunity for an experienced Business Support Officer to work within a vital Children’s Social Care service at Southwark Council, using your administrative, minute-taking and multi-agency coordination skills in a rewarding public-sector environment.

Immediate start available.