Business Support Officer
Trafford Council
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Benefits offered by this job
Job summary
Trafford Council is recruiting for a Finance Systems role within Financial Management to maintain the integrity of financial data by processing transactions quickly and accurately.
The role involves extracting and manipulating large data volumes from multiple systems, resolving incidents with support from senior staff, and building strong relationships with clients and Members to promote a positive image of the service. Hybrid working is supported.
Responsibilities
- Maintaining the integrity of financial data by processing authorised transactions quickly and accurately.
- Clearing down control accounts, investigating system failures and identifying solutions with senior staff support.
- Extracting and manipulating potentially large volumes of data from multiple systems as directed.
- Developing and maintaining effective client and Member relationships to promote a positive image of the service.
Job description
Working Pattern: Full time
Working Arrangement: Hybrid
Interview Type: Face to face
SMART Working: We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working - giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role.
We are looking to recruit a new employee to join the Finance Systems team within Financial Management. The role entails assisting in maintaining the integrity of financial data by processing authorised transactions quickly and accurately, clearing down control accounts, investigating system failures and identifying appropriate solutions with the support of more senior staff as necessary. Extracting and manipulating potentially large volumes of data from more than one system as directed. To develop and maintain effective client and Member relationships, and to promote value and a positive image of the service.
Your style and approach will reflect our values and behaviours: you will be committed to continually learning & improving the way you do things to ensure effective outcomes; valuing and respecting others’ contribution, you will work together to deliver service; you will take ownership of your actions and strive to getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.
For the full details of this opportunity, please refer to the role profile linked below.
If you have any questions or would like an informal chat you can get in contact with the hiring manager Joanne Jones at joanne.jones@trafford.gov.uk
Trafford is a vibrant, inclusive borough at the heart of Greater Manchester. Home to 235,000 residents, four thriving town centres, over 11,000 businesses, and 60+ parks and green spaces. We’re a place where community and opportunity meet. With excellent transport links, a proud heritage as the birthplace of the NHS, world-class sporting venues and outstanding schools, Trafford is a fantastic place to live, work, and thrive.
We’re more than just a local authority; we’re a team of passionate people committed to making a real difference. We deliver essential services that matter, from education and social care to business support, licensing, libraries and leisure and much more. No matter what your role is with us, you will help us to create a borough where all our “residents, businesses and communities thrive.”
Our values are at the heart of everything we do. They’re not just words on a wall, they shape how we work together, make decisions, and support each other every day.
They help us create a workplace where everyone feels valued, heard, and inspired to do their best. If you share these values and want your work to have real purpose and impact, Trafford is the perfect place to grow your career.
Alongside a competitive salary, we offer a wide range of benefits designed to support your wellbeing, development and work-life balance:
- Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
- Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working
- Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
- Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential.
- Wellbeing First: Guided wellbeing walks and “Tea and Talk” sessions, and events like World Mental Health and National Fitness Day.
- Connect with us: Connect with colleagues through our staff forums or join our Let’s Talk events to network, share ideas, and hear about the exciting work happening across our council.
- Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards.
- Pre-Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Some roles may also require a DBS check and/or police vetting, which will be noted on the role profile.
- Please note: We are not a licensed sponsor and will not be able to support with your work visa.
- Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please click here: Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council
We want everyone to feel confident and supported throughout our recruitment process. If you need any help, adjustments or support at any stage, please get in touch with us at recruitment@trafford.gov.uk
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