Business Support Officer

Wollborg Michelson Personnel Service Inc; Telford; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Generous leave

Hybrid working

Pension scheme

Staff discounts

Wellbeing support

Free parking

Job summary

Telford & Wrekin Council is seeking two Business Support Officers to provide essential administrative and business support across Adult Social Care. You will play a vital role in keeping the service running smoothly and supporting colleagues.

The role requires experience in busy offices, strong organisation, and excellent customer service. A collaborative, proactive approach and good IT skills are essential for success.

Qualifications

• Experience in a busy office or administrative environment.
• Excellent organisation and attention to detail.
• Confident communication with people at all levels.
• Ability to manage competing priorities and work under pressure.
• Enjoys working as part of a supportive team.
• Strong IT and records-management skills.
• Professionalism, resilience and commitment to customer service.

Responsibilities

• Provide administrative and business support across Adult Social Care.
• Support colleagues and help keep services running smoothly.
• Maintain accurate records and contribute to a well-organised team.
• Prioritise tasks and manage deadlines in a busy environment.

Skills

Experience in busy office

Highly organised

Confident communication

Prioritisation under pressure

Team collaboration

IT and records management

Customer service

Tools

IT tools

Job description

Business Support Officer

Be The Organised Force Behind Essential Services. Are you a highly organised administrator who thrives in a busy environment? Do you enjoy problem-solving, supporting colleagues, and making a real difference to local communities?

Telford & Wrekin Council, Are you ... We're looking for two Business Support Officers to join our dynamic team, providing essential administrative and business support across Adult Social Care. You'll play a vital role ...

We're looking for someone who:

• Has experience in a busy office or administrative environment
• Is highly organised with excellent attention to detail
• Communicates confidently with people at all levels
• Can manage competing priorities and work under pressure
• Enjoys working as part of a supportive team
• Has strong IT and record-management skills
• Demonstrates professionalism, resilience, and a commitment to excellent customer service.

Why join us?

You’ll be part of a friendly, supportive team where your work genuinely matters. Every day you’ll help keep vital services running efficiently, ensuring colleagues can focus on delivering the best outcomes for local people.

If you’re proactive, adaptable and passionate about providing excellent support, we’d love to hear why you think you are the best person for the job!

Further information

Please do contact us to discuss the role further either on 01952 384063 or 01952 383358 or by email [e-mail] and [e-mail]

We have a hybrid approach to working three days in the office on Monday’s, Wednesday’s and Friday’s and working from home on Tuesday’s and Thursday’s, although this could be subject to change.

We do not hold a sponsorship licence for visas.

What we offer:

• We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you’re in the office or working from home, we support a balance that fits your personal and family commitments.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.

Attached documents