Business Support Officer

WMJobs; Royal Leamington Spa; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Agile working

Generous annual leave

Bank holidays plus Christmas day

Vivup discounts platform

Pension scheme

Job summary

Warwickshire County Council is seeking a diligent Business Support Officer to underpin Family Connect, processing referrals and handling safeguarding administration. You will work with social workers, managers and partner agencies to ensure timely, accurate data handling in line with policy and statutory requirements.

This role forms part of the Families First approach, offering agile working, generous leave and a supportive team environment as part of local government rewards.

Qualifications

• Experience of administrative support in safeguarding / children’s services
• Strong organisational and data-recording skills
• Ability to work with partners and multi-agency teams

Responsibilities

• Process incoming referrals for Family Connect and other safeguarding tasks
• Ensure information is recorded and managed per policies and statutory requirements
• Support day-to-day operation of Family Connect in a fast-paced environment

Job description

Warwickshire County Council

We are seeking a highly motivated Business Support Officer to join Business Support CYP Team 2, providing essential administrative support within a fast-paced safeguarding environment.

This is a busy but rewarding role where you will play a key part in supporting children, young people and families by ensuring referrals and safeguarding information are processed accurately, efficiently and in a timely manner.

Now is an exciting time to be part of our team as Warwickshire begins to embed our Families First teams who support the young people in our County. Our approach is about locality working, multi disciplinary and multi agency teams that support the whole family. Building strong partnerships with local services, Health, Police and Education.

Our Offer to you includes:

• Supportive managers who provide recognition and a robust supervision policy focussed on wellbeing and workload.
• We also offer a Refer a Friend package for some roles. Terms and Conditions apply

About The Role

As a Business Support Officer, you will be responsible for supporting the day-to-day operation of Family Connect by processing incoming referrals and undertaking a range of administrative tasks associated with safeguarding and children's services.

Working closely with social workers, managers and partner agencies, you will ensure information is recorded and managed in line with organisational policies, procedures and statutory requirements.

For further information please see the Job Description and Person Specification below;

Business Support Officer

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund

The benefits we offer include:

• Agile working
• A valuable part of the pay and reward package for employees working in local government
• Generous annual leave entitlement
• Bank holidays and an additional day at Christmas
• Access to Vivup benefits and discounts platform

To discuss the role please Laura Chatfield- [e-mail]

Closing date: 12th October 2026

Interview date: 22nd October 2026

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more