Business Support Officer

Warwickshire County Council; Kilsby; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Refer a Friend package

Agile working

Job summary

Warwickshire County Council is recruiting for a part-time Business Support Officer to cover Rugby Family Help. The role is 18.5 hours per week with specific hours listed, based at Rugby's Oakfield Park and Clifton Road, on a rota basis.

You will provide efficient business support to the Family Help team, handling administration, data analysis, and queries, with a focus on accuracy, organisation and proactive problem-solving, while ensuring DBS checks are completed where required.

Qualifications

• General administration duties with data analysis and manipulation.
• Responding to queries and supporting frontline services.
• A proactive approach with attention to detail and good communication.
• DBS checks will be required for successful applicants.

Responsibilities

• Undertake general administration duties and data handling.
• Provide flexible business support to the Family Help team.
• Respond to queries and support frontline services as needed.
• Contribute to new ways of working and improve processes.

Skills

Organisational skills

Communication

Data analysis

Problem solving

IT literacy

Reception experience

Minute taking

Tools

MS Office

Data management systems

Job description

We are recruiting for the role of a Business Support Officer covering Rugby Family Help on a part time (18.5 hrs per week) Monday 09.00 - 17.30pm, Tuesday 09.00 - 17.30pm & Wednesday 09.00 - 13.30pm The Family Help team are based at Oakfield Park, Bilton Road, Rugby as well as 55 Clifton Road, Rugby, CV21 3QE covering both bases on a rota basis. Business Support contributes to the efficient running of the team and the achievement of the County Council vision to make Warwickshire the best it can be, sustainable now and for future generations. You will work in a team to provide effective, flexible and responsive Business Support to one of the Council's Services, with the ability to support other teams as and when required. It is a fast paced, energetic and exciting area to work in, where you will be part of a close team. You will work proactively, looking for new ways of working, contributing to the outcomes of the services that you are supporting as well as the outcomes of the Business Support Service. We are looking for someone who has good organisational skills, is able to problem solve and use their own initiative, a great attention to detail with excellent communication skills. Now is an exciting time to be part of our team as Warwickshire begins to embed our Families First teams who support the young people in our County. Our approach is about locality working, multi disciplinary and multi agency teams that support the whole family. Building strong partnerships with local services, Health, Police and Education. If you want to build strong relationships and connections with families, join Warwickshire's Children and Families service. Our Offer to you includes:

• Supportive managers who provide recognition and a robust supervision policy focussed on wellbeing and workload.
• We also offer a Refer a Friend package for some roles. Terms and Conditions apply

Key Requirements

Working hours - 18.5 hrs per week - Monday 09.00 - 17.30pm, Tuesday 09.00 - 17.30pm & Wednesday 09.00 - 13.30pm As part of this role you would be required to undertake general administration duties, data analysis & manipulation, responding to queries, assisting & supporting frontline services., Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974. The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

• An ability to work in a fast-paced, busy environment, and to manage changes at short notice.
• Good IT skills with a knowledge of systems for data management.
• Experience of minute taking desirable.
• Reception experience would be beneficial to this role

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!, Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.

At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: ' The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to benefits and discounts platform.