Business Support Officer

Salford Council; Eccles; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

LGPS Pension

Vivup Discounts

Cycle to Work

Gym membership

Health and wellbeing package

Job summary

Salford Council's Citywide Services is seeking a Business Support Officer to provide effective administrative support to the Citywide Area team and to internal and external customers. Working Monday to Friday 8am-4pm, with possible flexibility.

The role requires previous administration experience, strong organisational skills and excellent communication, with proficiency in Microsoft Office. You will handle calls, typing, filing, and use SAP, Cypad and the Job Train system to advertise,

Qualifications

• Previous administration experience is essential.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Proficiency in using Microsoft Office applications.

Responsibilities

• Answering incoming calls dealing with customers and employees.
• Provide typing, photocopying support, filing as well as any other ad-hoc administrative duties.
• Recruitment.
• Using Job Train system to advertise / shortlist / arrange interviews.
• Inputting information into various systems including Cypad, SAP.
• Letter writing.

Skills

Administrative experience

Excellent communication

Organised

Attention to detail

Microsoft Office

Phone handling

Tools

SAP

Cypad

Job Train system

Job description

Monday-Friday 8am-4pm (may be some flexibility with times)

About the role
An exciting opportunity has arisen for an Business Support Officer within the team at Citywide Services. The role will involve providing effective and efficient administrative support service to the Citywide Area team and also internal and external customers.

Previous administration experience is essential. The ideal candidate will be friendly, organised, have excellent communication skills to answer phones, and provide administrative support.

Key Responsibilities:

• Answering incoming calls dealing with customers and employees


• Provide typing, photocopying support, filing as well as any other ad-hoc administrative duties.


• Recruitment


• Using Job train system to advertise / shortlist / arrange interviews


• Inputting information into various systems including Cypad, SAP


• Letter writing

Requirements:

• Previous experience in an administrative or receptionist role


• Excellent communication and interpersonal skills


• Strong organisational abilities and attention to detail


• Proficiency in using Microsoft Office applications

Desirable Qualities:

• Ability to prioritise and multitask effectively


• Commitment to providing outstanding customer service


• Previous administration experience in a similar work environment

We can offer you:

• Competitive rates of pay.


• Save for your future by becoming a member of the Greater Manchester Pension Scheme (LGPS Employee contributory pension with employer contribution).


• Vivup Discounts Scheme, offering great deals 24/7.


• Cycle to Work Scheme, to help colleagues to do their bit for the environment whilst keeping fit.


• Reduced Gym membership scheme.


• Health and wellbeing package.

If you would like this information in a different format, please contact the Citywide Admin Team on: [e-mail]. For any queries, please contact Beth Power, Business Support Officer, Citywide Services 0161 925 1122.

What we need from you if you are invited to interview:

• Passport/ID - You will be required to provide original documentation confirming your right to work in the UK. Successful candidates will also be required to provide proof of address.

Want to know more about Salford?

As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.

Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you here!

Privacy Statement and Data Protection

Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr.

Please note this job can close at any time if we fulfil the role