Temporary Business Support Officer

West Lancashire Borough Council; Ormskirk; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Generous annual leave

Flexible working

Local Government Pension Scheme withem

Work-life balance policies

Learning and development opportunities

Supportive and collaborative working环境

Job summary

West Lancashire Borough Council is seeking an experienced Business Support Officer to join the Business Support Team. You will provide administrative support across several operational service areas and help maintain data, processes and performance reporting.

The role requires proactive, customer-focused individuals with strong ICT skills and the ability to manage a varied workload while delivering high standards of service.

Qualifications

• Excellent administrative skills with strong attention to detail.
• Experience inputting, maintaining and extracting data in MIS.
• Experience processing purchase orders and invoices with deadlines.
• Ability to collate and present information for performance monitoring.
• Strong ICT skills and proficiency in Word, Excel and Outlook.
• Excellent verbal and written communication; able to build relationships.
• Strong organisational skills and prioritisation of competing demands.
• Ability to work independently and as part of a team.

Responsibilities

• Provide efficient administrative support across Housing, Regulatory Services, Corporate and Customer Services, and Finance, Procurement and Property Services.
• Support Adaptations, Customer Feedback, MP Enquiries, Waste Services and Environmental Services.
• Ensure administrative processes are delivered accurately, efficiently and to a high standard.

Skills

Admin skills

Data entry

MIS data handling

Purchase orders

Invoices

Data reporting

Verbal communication

Written communication

Organisational skills

Teamwork

Independent working

Tools

MS Word

MS Excel

MS Outlook

Job description

• HR-0159-26 Temporary Business Support Officer

ClosingDate: 23.59 hours GMT on Sunday 08 November 2026

Reference: HR-0159-26

Why Us?

Are you looking for a varied administrative role where no two days are the same?

• Do you enjoy providing excellent customer service?
• Are you highly organised with a keen eye for detail?
• Do you thrive in a fast-paced environment and enjoy working as part of a supportive team?

If so, we'd love to hear from you.

We are looking for an experienced Business Support Officer to join our Business Support Team at West Lancashire Borough Council. This is an exciting opportunity to play a key role in supporting a range of Council services and making a real difference to the communities we serve.

Your Role

As a Business Support Officer, you will provide efficient and effective administrative support across a number of operational service areas, including:

• Housing and Regulatory Services
• Corporate and Customer Services
• Finance, Procurement and Property Services

Your work will involve supporting a variety of functions, including Adaptations, Customer Feedback, Patch Problems, MP Enquiries, Waste Services and Environmental Services. You will be responsible for ensuring that administrative processes are delivered accurately, efficiently and to a high standard.

About You

We are looking for someone who is proactive, customer-focused and able to manage a varied workload. You will be able to demonstrate:

• Excellent administrative skills with strong attention to detail.
• Experience of inputting, maintaining and extracting data using management information systems.
• Experience of processing purchase orders and invoices and working to strict deadlines.
• The ability to collate and present information to support performance monitoring and reporting.
• Strong ICT skills, including Microsoft Word, Excel and Outlook.
• Excellent verbal and written communication skills, with the ability to build positive working relationships with colleagues, managers and members of the public.
• Strong organisational skills and the ability to prioritise competing demands effectively.
• The ability to work independently, use initiative and contribute positively as part of a team.
• A positive, resilient and adaptable approach, with a commitment to continuous improvement.
• A commitment to delivering high standards of customer care and upholding the Council's Expected Behavioural Standards.

What's in it for You?

At West Lancashire Borough Council, we pride ourselves on being a friendly and supportive employer. We offer a wide range of benefits, including:

• Generous annual leave entitlement
• Flexible working arrangements
• Local Government Pension Scheme with generous employer contributions
• Work-life balance policies
• Learning and development opportunities
• A supportive and collaborative working environment

If you are looking for a rewarding new challenge and would like to be part of our multi-disciplinary Business Support Team, we would love to hear from you.

Additional Information

The successful candidate will be required to attend the office on Monday and Tuesday as a minimum. Wednesday will be their designated non-working day.

The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records. This will include a Basic DBS check.

If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of the post, you will; be guaranteed an interview.