Business Support Officer

Black Country Healthcare NHS Foundation Trust; Dudley; On-site; GBP 23,000 - 30,000; Full time

Job summary

Black Country Healthcare NHS Foundation Trust is seeking a proactive Business Support Officer to provide essential administrative support for the Lead Provider Programme. The role includes organizing meetings, taking minutes, raising purchase orders, and liaising with internal and external partners to ensure smooth delivery.

You will collaborate with the Commissioning Teams and back-office functions to collate information and produce high-quality documentation, while effectively managing your

Qualifications

• Educated to degree level or equivalent experience/relevant professional qualification.
• DBS check required as per policy.

Responsibilities

• Provide administrative support to the Transformation & Integration Hub, including organising meetings, taking minutes, and producing documentation.
• Work independently with supervision as needed and manage workload while maintaining confidentiality.
• Develop relationships with stakeholders, partners, and providers to ensure smooth programme delivery.

Skills

Meeting coordination

Minute taking

Purchase orders

Stakeholder liaison

Administrative support

Education

Degree or equivalent

Tools

Access Adam system

Job description

Black Country Healthcare NHS Foundation Trust

Business Support Officer

The closing date is 19 November 2026

As a Business Support Officer at Black Country Healthcare Foundation Trust, you’ll be providing essential administrative support for the successful delivery of the Lead Provider Programme.

You’ll be responsible for organising meetings, taking minutes, raising purchase orders, and liaising with internal and external partners to ensure the programme runs smoothly. You’ll be working closely with the various Commissioning Teams and back office functions to collate information and produce documentation to a high standard.

This is an exciting opportunity to play an important role in the delivery of a crucial programme.

Main duties of the job

As a Business Support Officer, you’ll be responsible for providing administrative support to the Transformation & Integration Hub, including organising meetings, taking minutes, and producing documentation. You’ll be working independently and exercising control over your workload, while also seeking advice and assistance from senior staff when necessary. You’ll need to develop good relationships with stakeholders, partners, and providers, ensuring confidentiality is maintained at all times. You’ll also be responsible for packages of care on our Access Adam system.

About us

As a Business Support Officer, you’ll be responsible for providing administrative support to the Transformation & Integration Hub, including organising meetings, taking minutes, and producing documentation. You’ll be working independently and exercising control over your workload, while also seeking advice and assistance from senior staff when necessary. You’ll need to develop good relationships with stakeholders, partners, and providers, ensuring confidentiality is maintained at all times. You’ll also be responsible for packages of care on our Access Adam system.

Job responsibilities

As a Business Support Officer, you’ll be responsible for providing administrative support to the Transformation & Integration Hub, including organising meetings, taking minutes, and producing documentation. You’ll be working independently and exercising control over your workload, while also seeking advice and assistance from senior staff when necessary. You’ll need to develop good relationships with stakeholders, partners, and providers, ensuring confidentiality is maintained at all times. You’ll also be responsible for packages of care on our Access Adam system.

Person Specification

Shortlisting

• Educated to degree level or equivalent experience/relevant professional qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Black Country Healthcare NHS Foundation Trust