Business Support Officer

Lancashire County Council; Chorley; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

26 days annual leave

Hybrid working

Health and wellbeing support

Family-friendly employment policies

Training and development opportunities

Competitive salary

Job summary

Lancashire County Council is recruiting a Business Support Officer (Grade 4) based in Chorley. The role is full-time, permanent, 37 hours per week, with a mix of office and home working.

You will support the Education Improvement Team, helping managers and colleagues deliver high-quality services to schools, children and families across Lancashire. We offer a supportive environment, a competitive salary (£26,016 - £26,847), 26 days leave, and flexible/hybrid working opportunities.

Qualifications

• Passionate about delivering excellent customer service and getting things right first time.
• A strong team player who enjoys working collaboratively within a supportive environment.
• Able to work on their own initiative, manage competing priorities and take ownership of tasks.
• Eager to learn, develop new skills and embrace opportunities for personal and professional growth.
• Supportive and approachable, building positive relationships with colleagues and stakeholders.
• An excellent communicator, confident in engaging with managers, professionals, members of the public and colleagues at all levels.
• IT literate with experience of using Microsoft Office applications, databases and digital systems.
• Someone who enjoys contributing ideas, identifying improvements and helping the team achieve the best outcomes.

Responsibilities

• Support managers and operational colleagues across the Education and Children's Directorate to deliver services.
• Help deliver high-quality education services that positively impact schools, children and families.
• Work as part of a proactive, high-performing team.
• Communicate effectively with colleagues at all levels.

Skills

Customer service

Team player

Initiative

Learning mindset

Relationship building

Communication

IT skills

Process improvement

Tools

Microsoft Office

databases and digital systems

Job description

Description

Salary £26,016 - £26,847 Per annum | 37 hours per week | Full time, Permanent | Chorley, Lancashire

Description

Salary £26,016 - £26,847 Per annum | 37 hours per week | Full time, Permanent | Chorley, Lancashire

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

DBS

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.

Local Government Reorganisation

The Government has confirmed that local government across Lancashire will be reorganised, with the current 15 councils being replaced by four new unitary councils covering North, South, East and West Lancashire from April 2029.

If you are successful in your application, you will initially join Lancashire County Council. However, as part of the planned transition, your employment will transfer to one of the new unitary councils from April 2029, subject to the implementation of the reorganisation and relevant employment legislation.

Throughout this period, our focus remains on delivering excellent services to our communities. By joining us now, you'll play an important role in shaping the future of local government and helping to build a strong new organisation that will serve residents for years to come.

Please note: that we are unable to offer sponsorship for this role

Business Support Officer (Grade 4)

Education Improvement Team | Full Time | Union Street, Chorley

Are you an enthusiastic, organised and proactive individual looking to make a real difference in education? We're seeking a motivated Business Support Officer to join our friendly, supportive and high-performing team within the Education, Quality and Performance (School Improvement) service.

This is an exciting opportunity to play a key role in supporting managers and operational colleagues across the Education and Children's Directorate, helping to deliver services that positively impact schools, children and families across Lancashire.

What We're Looking For

We're searching for someone who is:

• Passionate about delivering excellent customer service and getting things right first time.
• A strong team player who enjoys working collaboratively within a supportive environment.
• Able to work on their own initiative, manage competing priorities and take ownership of tasks.
• Eager to learn, develop new skills and embrace opportunities for personal and professional growth.
• Supportive and approachable, building positive relationships with colleagues and stakeholders.
• An excellent communicator, confident in engaging with managers, professionals, members of the public and colleagues at all levels.
• IT literate with experience of using Microsoft Office applications, databases and digital systems.
• Someone who enjoys contributing ideas, identifying improvements and helping the team achieve the best outcomes.

Ideally, you will have previous administration experience and a commitment to delivering a high-quality service.

Why Join Us?

At Lancashire County Council, our people are at the heart of everything we do. You'll be joining an established team where you'll feel welcomed, valued and supported from day one.

We Offer

• A competitive salary
• 26 days annual leave plus bank holidays (rising with service)
• Flexible and hybrid working opportunities
• Comprehensive health and wellbeing support
• Family-friendly employment policies
• Financial and travel benefits
• Excellent training and development opportunities
• Supportive management and career progression opportunities
• A positive work-life balance

Whether you're looking to build on your existing skills or take the next step in your career, we'll support you every step of the way.

Working Arrangements

This role is based at Union Street, Chorley, with a combination of office and home working currently in place to support service delivery needs. Applicants should have access to a suitable homeworking environment and broadband connection. Where this is not possible, office-based working arrangements can be discussed.

Interested?

For An Informal Discussion About The Role, Please Contact

Bethany Thompson

Business Support Team Leader

• [e-mail]
• 01772 530915

Please refer to the Job Description and Person Specification for full details of the role and ensure that your application clearly demonstrates how you meet the required criteria.

Interview Date: w/c 19 October 2026